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Field Engineer

2 months ago

Bath, Bath and North East Somerset, United Kingdom Circle Group Full time
Job Description

Job Title: Field Engineer - Network and Desktop Support Specialist

Job Summary:

We are seeking a highly skilled Field Engineer to join our team at Circle Group. As a Field Engineer, you will be responsible for providing second/third line support, installing and upgrading equipment, and ensuring configuration management information is maintained.

Key Responsibilities:

  • Provide second/third line support for installed networks, desktops, mobile devices, and peripherals
  • Install and upgrade equipment, including network devices, desktops, peripherals, and VCT builds
  • Diagnose and resolve incidents and problems
  • Ensure configuration management information is maintained
  • Update processes and training materials, as required
  • Work collaboratively with other teams across the organisation

Requirements:

  • Developed Vetting ('DV Clearance') + sole UK national
  • Experience in providing second/third line support
  • Knowledge of network devices, desktops, and peripherals
  • Ability to work collaboratively with other teams

What We Offer:

  • A competitive salary and benefits package
  • The opportunity to work with a dynamic and growing company
  • A collaborative and supportive team environment