IT Support Specialist
6 days ago
We are seeking a highly motivated and enthusiastic IT Support Specialist to join our global team at Rotork. As an IT Apprentice, you will play a critical role in supporting our Service Desk ticket system, ensuring processes and best practices are followed, and contributing to the improvement of our IT services.
Key Responsibilities- Support the Service Desk ticket system, responding to and resolving IT-related issues in a timely and efficient manner.
- Collaborate with the Global IT Service Level Manager to ensure seamless IT support across the organization.
- Develop and maintain a good understanding of different technologies, including telephony, and apply this knowledge to resolve complex IT issues.
- Communicate effectively with all levels of stakeholders, including technical and non-technical personnel.
- Participate in the development and implementation of IT processes and procedures to improve service delivery.
- Basic knowledge of desktop environments (XP/Windows 7, Windows 10).
- Good understanding of different technologies, including telephony.
- Basic IT knowledge.
- Excellent communication and interpersonal skills.
- Ability to adapt to new situations and challenges.
Rotork is a leading global flow control and instrumentation company, serving a wide range of industries worldwide. Our purpose is to keep the world flowing for future generations. We are committed to engineering excellence, safety, and sustainability.
We are going through an exciting period of change and growth, building on our existing market leadership. This is a great opportunity to join our team and make a meaningful contribution to shaping the future of our business.
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