IT Support Specialist

4 days ago


Bath, Bath and North East Somerset, United Kingdom Rotork Full time
Job Summary

We are seeking a highly motivated and enthusiastic IT Support Specialist to join our global team at Rotork. As a key member of our IT function, you will play a critical role in providing exceptional support to our stakeholders and contributing to the success of our business.

Key Responsibilities
  • Provide timely and effective support to the Service Desk ticket system, ensuring that processes and best practices are followed and executed correctly.
  • Collaborate with the Global IT Service Level Manager to identify and implement improvements to our IT support processes.
  • Work closely with the global IT team to resolve issues and ensure that tickets are escalated to 2nd Line when necessary.
  • Develop and maintain a good understanding of different technologies, including telephony, and apply this knowledge to support the service desk.
Requirements
  • Basic knowledge of desktop environments (XP/Windows 7, Windows 10).
  • Good understanding of different technologies, including telephony.
  • Basic IT knowledge.
What We Offer

As a valued member of our team, you will have the opportunity to work with a global organization that is committed to engineering excellence and sustainability. You will be part of a dynamic and supportive team that is passionate about delivering exceptional results.

Rotork is a market-leading global flow control and instrumentation company that helps our customers manage the flow of liquids, gases, and powders across many industries worldwide. We are listed on the London Stock Exchange and have a strong commitment to our customers, employees, and the environment.



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