Administration and Operations Manager

16 hours ago


Birmingham, Birmingham, United Kingdom Network Rail Full time
About the Role

We are seeking an experienced Administration Manager to join our team at Network Rail. As an Administration Manager, you will play a key role in coordinating our Advanced Apprenticeship and New Entrant Programmes, ensuring a smooth and efficient process from start to finish.

Key Responsibilities
  • Manage and coordinate all administrative arrangements for our Advanced Apprenticeship and New Entrant Programmes.
  • Support partner organizations supplying our Foundation Degree, BEng, and Engineering Conversion Programmes.
  • Lead and manage the shared service administration arrangements for Network Rail Apprenticeship and graduate programmes.
  • Manage the Learner Management System (LMS) processes in line with requirements defined by the relevant apprenticeship standard or graduate programme outputs.
  • Initiate intervention procedures when required to ensure academic and vocational outcomes meet the requirement of the apprenticeship standard or graduate programme.
  • Support the Network Rail better day every day initiative by overseeing the adoption of weekly focus initiatives and coaching team members to innovate existing processes.
  • Manage the delivery of a service to support the requirements of Professional registration for graduate engineers and all apprenticeships.
  • Work proactively with business units, routes, human resources, and Apprenticeship Delivery Managers to continuously refine the delivery of services and assess their relevance to deliver a customer-focused apprenticeship service.
Requirements
  • Proven experience in administrative management, preferably in an educational or training setting.
  • Strong communication and relationship-building abilities to collaborate with internal teams and external partners.
  • Experience of managing improvement projects and processing high volume activity.
  • ORACLE eBusiness Suite experience.
Why Network Rail?

At Network Rail, we believe in the power of education and development to shape the future of our workforce. As an Administration Manager, you'll be at the heart of ensuring our apprenticeship and training programmes run smoothly, helping us develop the next generation of rail professionals.



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