Administrative Operations Supervisor

3 weeks ago


Birmingham, Birmingham, United Kingdom Birmingham Women's and Children's NHS Foundation Trust Full time

Position Overview

We are seeking an enthusiastic and skilled individual to take on the role of Administrative Operations Supervisor within the Birmingham Women's and Children's NHS Foundation Trust. This pivotal position involves providing direction, oversight, and local management support to the administration team, including direct supervision of Lead Administrators and Medical Secretaries. The primary goal is to enhance patient safety and ensure a high-quality experience by delivering a comprehensive administrative and secretarial service to the clinical pathways.

Key Responsibilities

In this role, you will:

  • Lead and manage a large administrative team, ensuring effective line management and support.
  • Foster a collaborative environment that prioritizes the well-being of young individuals facing mental health challenges.
  • Work closely with a diverse team of healthcare professionals, including Psychologists, Nurse Specialists, and Therapists, to ensure excellence in patient care.
  • Demonstrate strong organizational skills and a proven ability to thrive in a fast-paced environment.
  • Inspire and motivate team members through effective communication and interpersonal skills.

Ideal Candidate Profile

The successful candidate will possess:

  • A strong background in managing administrative teams, with evidence of effective people management.
  • The ability to assess and enhance administrative systems for improved efficiency.
  • Relevant experience within the NHS, particularly in managing administrative staff and medical secretaries.
  • Proficiency in using Patient Administration Systems and familiarity with medical terminology.

Why Join Us?

At Birmingham Women's and Children's NHS Foundation Trust, we are dedicated to providing exceptional care and creating a supportive work environment. We value diversity and inclusion and encourage applications from all qualified individuals who meet the criteria for this role.

If you are ready to embrace this leadership opportunity and contribute to the well-being of young people, we look forward to receiving your application.



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