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Office Administration Supervisor

2 months ago


Birmingham, Birmingham, United Kingdom General Dental Council Full time £34,551 - £40,648

We are entering a dynamic phase at the General Dental Council (GDC), and we are seeking an Office Administration Supervisor to join our team on a full-time, permanent basis.

In this pivotal role, you will be responsible for overseeing the administrative functions within our operational hub. The successful candidate will be expected to work in the office four days a week, with a flexible schedule that alternates between 8 AM to 4 PM and 10 AM to 6 PM. We also offer a hybrid working model, allowing one day of remote work each week.


Key Responsibilities:

As the Office Administration Supervisor, you will:

  • Ensure that effective administrative processes are established to support operational activities, while continuously assessing and enhancing these processes.
  • Lead the Registration Support team, ensuring the accurate preparation and timely dispatch of case bundles and registration certificates.
  • Manage our archiving system, facilitating the precise retrieval of documents and records.
  • Collaborate with the Facilities Operations Manager to oversee site operations, ensuring compliance with health, safety, and security standards.
  • Act as the primary emergency responder for any incidents occurring on-site.

Candidate Profile:

The ideal candidate will possess:

  • Extensive experience in line management, with a proven ability to mentor and develop team members.
  • A strong understanding of confidentiality and the management of sensitive data.
  • A demonstrated history of effectively handling large volumes of information, with the capacity to prioritize tasks based on evolving demands.

Completion of First Aid and Fire Marshall training will be required for the successful candidate.


Employee Benefits:

In recognition of your dedication and hard work, we offer a comprehensive benefits package that includes:

  • Pension contributions of up to 10%.
  • 25 days of annual leave, in addition to public holidays.
  • 28 days of holiday after two years of service.
  • Life assurance and income protection.
  • Staff discounts and an Employee Assistance Programme (EAP).
  • Eye Care Reimbursement and a Cycle to Work scheme.

The GDC is committed to fostering an inclusive workplace and encourages applications from individuals of diverse backgrounds. We value equality and diversity in our recruitment process.