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Catering Operations Supervisor

2 months ago

Birmingham, Birmingham, United Kingdom Compass Group UK Full time
Catering Operations Supervisor

We are seeking a dedicated Catering Operations Supervisor who possesses a deep commitment to outstanding culinary experiences and exceptional customer service. This role involves managing all aspects of catering and service operations for Compass Group UK&I on a full-time basis, with a standard commitment of 40 hours per week.

As a Catering Operations Supervisor, your primary responsibility will be to ensure the seamless operation of our unit and service counters, contributing to the delivery of remarkable experiences. In return, you will have the chance to advance your career with a company that values its workforce, embraces diversity, and acknowledges employees who excel in their roles.

We offer a competitive benefits package that includes:

  • Exclusive travel discounts with various partners
  • Grocery discounts with major retailers
  • Quick access to digital healthcare services for you and your family
  • Significant discounts on cinema tickets
  • Regular updates on the best available discounts and savings
  • Cash rewards for purchases across a wide range of brands
  • Complimentary wellness, mindfulness, and fitness classes
  • Sharing of discounts and offers with friends and family
  • Contributory pension scheme
  • Opportunities for career growth through structured development programs

Your shift patterns will be variable, providing flexibility in your work schedule.

Key responsibilities include:

  • Leading teams to ensure the delivery of high-quality food and customer service
  • Overseeing operational efficiency, including inventory management, budget monitoring, and action plan implementation
  • Regular communication with management to track performance indicators and targets
  • Upholding a positive brand image for Compass Group UK&I
  • Identifying new service opportunities to enhance sales
  • Facilitating communication between customers and internal teams to exceed expectations
  • Supporting and mentoring team members to help them excel in their roles
  • Implementing and reviewing health and safety standards to ensure compliance across all teams.

The ideal Catering Operations Supervisor will:

  • Exhibit a passion for high-quality food and exceptional customer service
  • Possess a minimum of two years of management experience in a similar sector
  • Have a proven track record in team management
  • Demonstrate strong financial management skills
  • Exhibit excellent communication and organizational abilities
  • Be a motivated individual with a desire for continuous improvement.

Join Compass Group UK&I to contribute to our mission of providing exceptional service in over 6,000 venues. Experience competitive compensation, attractive benefits, and unparalleled opportunities for professional development within one of the UK's leading companies.

Compass Group UK&I is committed to fostering an inclusive environment where every employee can thrive and reach their full potential. We celebrate diversity and encourage applications from all backgrounds.