Customer Service Representative
3 days ago
We are seeking a skilled Customer Service Advisor to join our team at The Royal Mint. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer experiences across various channels.
Key Responsibilities- Manage customer interactions across social media, web platforms, and phone calls, live chats, and emails.
- Solve problems, provide advice, and deliver outstanding service to our customers.
- Collaborate with diverse teams to consistently exceed customer expectations.
- Handle a variety of customer inquiries and complaints efficiently.
- Represent The Royal Mint, ensuring all communications reflect its brand and values.
We offer flexible shifts, including Monday to Friday, with every other Saturday. Our pay rate is £26,430 per year.
Why Work with UsAs a Customer Service Advisor at The Royal Mint, you will have the opportunity to work with a talented team, develop your problem-solving skills, and make a real difference in our customers' lives.
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Aberdare, Rhondda Cynon Taf, United Kingdom Challenge-trg Recruitment Full time{"title": "Customer Service Advisor", "description": "Role OverviewWe are seeking a skilled Customer Service Advisor to join our team at The Royal Mint. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through various communication channels.Key ResponsibilitiesHandle customer inquiries and...
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