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Customer Service Representative

2 months ago

Aberdare, Rhondda Cynon Taf, United Kingdom Challenge-trg Recruitment Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will play a vital role in delivering exceptional customer experiences and ensuring our customers receive the highest level of service.

Key Responsibilities
  • Handle customer inquiries and complaints in a professional and timely manner
  • Represent our company, ensuring all communications reflect our brand and values
  • Collaborate with internal teams to resolve customer queries and provide personalized solutions
  • Maintain accurate records to facilitate effective problem-solving and track customer service success
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and ability to think creatively
  • Knowledge of customer service principles and practices
Benefits
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance