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Customer Service Representative

2 months ago

Aberdare, Rhondda Cynon Taf, United Kingdom Challenge-trg Recruitment Full time
{"title": "Customer Service Advisor", "description": "Role Overview

We are seeking a skilled Customer Service Advisor to join our team at The Royal Mint. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through various communication channels.

Key Responsibilities
  • Handle customer inquiries and complaints in a timely and efficient manner.
  • Represent The Royal Mint, ensuring all communications reflect the company's brand and values.
  • Collaborate with different departments to resolve customer queries promptly and personally.
  • Maintain clear, accurate records to facilitate effective problem-solving and track customer service success.
Requirements
  • Effective communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong problem-solving skills and ability to think creatively.
  • Knowledge of customer service principles and practices.
Benefits
  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • Collaborative and dynamic work environment.
  • Discounted or free food and on-site parking.
About Us

Challenge-trg Recruitment is a leading recruitment agency specializing in customer service and sales roles. We are proud to partner with The Royal Mint to find the best talent for this exciting opportunity.

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