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Commercial Banking Relationship Manager

2 months ago


London, Greater London, United Kingdom Citi Full time
Job Title: Commercial Banking Relationship Manager

Citi Commercial Bank UK is seeking a highly skilled Commercial Banking Relationship Manager to join our team. As a key member of our client coverage team, you will be responsible for managing key client stakeholder relationships and bringing the 'whole bank' to the client to ensure exceptional client service.

Key Responsibilities:
  1. Manage key client stakeholder relationships (CEO, CFO, Treasury teams) and bring the 'whole bank' to the client to ensure exceptional client service.
  2. Utilize Citi's market leading insights to build strategic dialogue & relationships with senior management teams.
  3. Be the 'Best for our clients' by understanding our clients' banking & financing needs and how clients will benefit from Citi's unique global offering across International Cash Management, Risk Management, International Trade & Treasury and Working Capital Management solutions.
  4. Strong collaboration across Citi's Commercial Banking franchise, utilizing Citi's global network of local banks' - Citi has a banking presence across 96 countries and provides banking services in 160 countries.
  5. Establish a robust understanding of Citi's Commercial banking proposition and risk appetite.
  6. Develop and maintain strong ties with Commercial Banking teams across Citi's global network, in particular CCB colleagues working across the global 'NBFI' sector vertical and CCB colleagues supporting subsidiary businesses overseas (Commercial Subsidiaries Group).
  7. Strong track record in self-originating new business across the Mid-Market segment, including the identification of target clients, proactive account planning, effective pipeline management, building & leading collaborative deal teams, leading on client & prospect pitching activity and executing transactions.
  8. Responsible for representing Citi Commercial Bank across the UK NBFI sector, establishing a sales & marketing plan and leading on social media activity.
  9. Strong sales & self-origination disciplines, including direct calling/marketing, social media influencing, professional network referrals and sector influencer referrals.
  10. Develop and build strong relationships & engagement with key business introducers - debt advisors, corporate finance, legal, audit, industry associations and other key industry influencers. Visible advocate of the CCB UK franchise, increasing the profile of Citi Commercial Bank across the UK 'NBFI' sector.
  11. 'Thought leadership' approach to relationship banking.
  12. Thorough understanding of key commercial banking processes & solutions, including KYC/on-boarding, Transactional Banking, FX, Trade, Treasury, Working Capital Management and Lending products.
  13. Close interaction with risk, product, implementation and client on-boarding teams, ensuring we offer clients the best level of service as their international banking partner.
  14. Team player - Demonstrates strong and visible leadership skills, fosters a collaborative culture and promotes the coaching & development of other colleagues across the Commercial Banking team.
  15. The successful candidate will demonstrate a strong personal brand, excellent communication skills, proven relationship management skills, strong financial analysis & credit writing skills, an ability to influence key internal & external stakeholders and a strong record in originating new business and delivering results.
  16. Responsible for coaching and developing other members of the 'NBFI' sector team and the wider UK Commercial Banking team.
  17. Work collaboratively with other Commercial Banking sector teams. Share best practice across teams to deliver 'best in class' relationship management to new and existing clients.
Requirements:

Extensive previous experience in the field of banking, relationship management, credit; Graduate / Master's degree (preferable).

We recognize talent comes from a wealth of experience and ideas beyond just the technical specifications of a role. Diversity of experience and skills supplemented with drive are cornerstones to innovation and excellence and we encourage people from all backgrounds to apply to our positions.