Commercial Banking Relationship Manager

4 weeks ago

London, Greater London, United Kingdom Citigroup Inc. Full time
Job Description

We are seeking a skilled Relationship Manager to join our Commercial Banking team within Citigroup Inc. This role will focus on building and maintaining strong relationships with clients in the Healthcare vertical, including private and public growth stage companies in the Medical Device, Tools & Diagnostics, Life Sciences, and Digital Health industry sub-segments.

The successful candidate will have primary responsibility for acquiring new commercial banking clients and deepening existing client relationships. They will work closely with partners in Cash Management, Capital Markets, FX Risk Mitigation, International Trade, Working Capital Management, and specialty lending to conduct in-depth analysis and propose customized solutions.

  • Manage existing clients and self-originate new business, including identifying target clients, proactive account planning, effective pipeline management, building and leading collaborative deal teams, leading on client and prospect pitching activity, and executing transactions.
  • Build relationships with Citi network and operational teams, becoming a key contact for client requests, internal requests/escalation, and resolution.
  • Maintain strong sales and self-origination disciplines, including direct calling/marketing, professional network referrals, and sector influencer referrals.
  • Establish a strong understanding of our clients' and prospects' banking and financing needs, particularly how clients will benefit from Citi's unique global offering across International Cash Management, Capital Markets, FX Risk Mitigation, International Trade, and Working Capital Management solutions.
  • Manage key client stakeholder relationships (CEO, CFO, Treasury) and bring the 'whole bank' to the client to ensure exceptional client service.
  • Develop and maintain strong ties with Citi's Commercial Banking teams across the global network, particularly CCB colleagues working across the Healthcare sector vertical and CCB colleagues supporting subsidiary businesses overseas.
  • Represent CCB across the Healthcare sector, establishing a sales and marketing plan, attending events, and leading on social media activity.
  • Proficient use of internal systems and applications to obtain, store, and manage data related to credit, KYC, account management, and client reporting.
  • Closely coordinate with Credit partners, such as Transaction Management, Corporate Loan Management (CLM), and Independent Risk, for credit line setup and availment, ensuring approvals obtained are in line with requirements under the Risk Policy and ensuring timely resolution of data exceptions (facility excess or unmatched transactions).
  • Timely completion of the Annual Credit Reviews and interim requests and updates.
  • Ensure compliance with regulatory requirements and Citi's policies/guidelines at all times. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency.

Requirements

  • Experience in Corporate Banking/Commercial Banking, preferably in the Healthcare vertical.
  • Experience in a client relationship role or client-facing role.
  • Sound knowledge of commercial banking products and general banking processes, onboarding processes, and cash management & liquidity.
  • Formal credit training preferred.
  • Experience working with different capital structures and capital markets teams preferred.

Skills

  • Excellent client relationship skills with superior communication, interpersonal, and influence skills that facilitate successful client pitches and proposals.
  • Organizational skills.
  • Ability to multi-task.
  • Competencies: Build Strong Client Relationships, Effective collaboration with Commercial Banking product partners, Project Management, Controls & compliance, Proficiency with Microsoft and CRM applications, Understanding of implementation/on-boarding process advantageous.

Education

  • Bachelor's/University degree.

Equal Opportunity

We recognize talent comes from a wealth of experience and ideas beyond just the technical specifications of a role. Diversity of experience and skills supplemented with drive are cornerstones to innovation and excellence and we encourage people from all backgrounds to apply to our positions.

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