Ocean Freight Operations Specialist
16 hours ago
We are seeking a highly skilled Ocean Freight Operations Specialist to join our team at Freight Personnel. As a key member of our operations team, you will be responsible for ensuring the smooth movement of freight from the Far East and USA to our clients.
Key Responsibilities:
- Develop and maintain strong relationships with customers, overseas agents, and suppliers to ensure excellent customer service.
- Coordinate the movement of freight, ensuring timely delivery and accurate documentation.
- Arrange haulage with shipping lines and ensure all necessary documentation is in place.
- Process and check invoices prior to dispatch, ensuring accuracy and efficiency.
- Manage and maintain relevant documents, ensuring they are readily available as required.
- Respond to customer queries and requests in a timely and efficient manner.
- Communicate effectively with customers, agents, and suppliers, using clear and concise language.
- Utilize customer ERP and SAP systems as required.
Requirements:
- Experience in ocean freight forwarding, with a strong understanding of the industry.
- Ability to work under pressure, meeting deadlines and managing multiple tasks.
- Strong numerical and commercial skills, with excellent attention to detail.
- Excellent written and verbal communication skills, with the ability to communicate effectively with customers and stakeholders.
- Proficiency in Microsoft Windows and Microsoft Office, with experience in Cargowise a plus.
- Proactive, team-oriented individual with excellent time management and organizational skills.
- Enthusiastic, flexible, and self-motivated, with a strong work ethic.
Package and Benefits:
- Competitive salary, £30,000 to £38,000 dependent on experience.
- Pension scheme.
- 22 days holiday to start.
- Rewards and discounts.
- Healthcare plan.
- Cycle to work scheme.
- Free parking.
- Plus more.
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