Ocean Freight Specialist

4 days ago

Birmingham, Birmingham, United Kingdom Metro Full time
Job Description

**About Metro**

Metro is a leading provider of import/export air, ocean, and road freight forwarding, supply chain management, logistics, and specialized services in retail, manufacturing, and chemicals. Our innovative technologies and commitment to excellence have earned us a reputation as a trusted partner in the industry.

**Key Responsibilities**

  • Build and maintain strong relationships with customers, carriers, and suppliers to negotiate and confirm rates effectively.
  • Receive and analyze customer quotations to identify opportunities for cost savings.
  • Negotiate rates with carriers and suppliers to maximize cost-effectiveness.
  • Prepare and submit customer quotations and proposals within agreed timeframes.
  • Work within our in-house system to create and issue quotations.
  • Communicate with customers to manage and follow up on all quotes to obtain feedback and measure success.
  • Track success/failure rates of quotes and report back to management.
  • Develop and build relationships with customers to provide the highest level of service.
  • Produce strategic tariffs to ensure effective workload and keep them up to date.
  • Monitor carrier websites and notifications.
  • Promote continuous improvement and process optimization.
  • Engage with ocean freight operational teams to ensure smooth handover of secured shipments.

**Requirements**

  • Industry and operational knowledge of ocean freight, including inbound, outbound, and cross-trade.
  • Understanding of how to influence profitability through effective pricing.
  • Ability to work under pressure to meet deadlines.
  • Strong numerical and commercial skills.
  • Excellent written and verbal communication skills.
  • Excellent attention to detail.
  • Proficiency in computer systems, including Microsoft Windows and Microsoft Office.
  • Proactive, team-oriented, and self-motivated individual with excellent time management and organization skills.

**Why Choose Metro?**

  • Competitive salary and bonus structure.
  • Access to benefits, discounts, and wellness programs.
  • Health cash plan.
  • Octopus Electric Vehicle car scheme.
  • Free parking.
  • Respectful working environment.
  • Opportunities for training and development.

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