Audi Workshop Controller

2 days ago


King's Lynn, Norfolk, United Kingdom Jago Consultants Full time
Audi Workshop Controller Opportunity

Our client, a forward-thinking company with a strong presence in the automotive industry, is seeking a highly skilled Audi Workshop Controller to join their team. As a key member of the Aftersales team, you will play a crucial role in ensuring the efficient operation of the workshop, delivering exceptional customer service, and driving business growth.

Key Responsibilities:
  • Maximize workshop productivity by effectively utilizing resources and personnel.
  • Collaborate with brands to maintain industry-leading customer care and satisfaction standards.
  • Determine daily workshop availability and communicate with the Service Reception team.
  • Monitor job progress and ensure timely completion.
  • Handle customer complaints efficiently and effectively.
  • Work closely with the Aftersales Manager to ensure a smooth dealership operation.
  • Ensure accurate and timely completion of departmental administration and operational data.
  • Comply with employment, FCA, environmental, Health and Safety, GDPR, and Trading Standards policies and practices.
Requirements:
  • At least 2 years of experience in a similar role.
  • Main Dealer experience is desirable but not essential.
  • Excellent organizational and prioritization skills.
  • A positive attitude and ability to lead by example.
What We Offer:
  • Basic salary of £35,000 (OTE £40,000).
  • Bonus Scheme.
  • Company pension.
  • 22 days annual leave plus statutory bank holidays.
  • Birthday off following successful probation.

If you are a motivated and experienced professional looking for a new challenge, please contact Jago Consultants for more information.



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