Audi Workshop Operations Manager

3 days ago


King's Lynn, Norfolk, United Kingdom Jago Consultants Full time

About the Role:

We are seeking a highly organized and motivated Audi Workshop Controller to join our team at Jago Consultants. As a key member of our Aftersales team, you will be responsible for maximizing workshop efficiency and ensuring a consistently high level of productivity.

Key Responsibilities:

  • Maximize workshop efficiency by effectively utilizing resources and personnel.
  • Work closely with our represented brands to maintain industry-leading standards of customer care and satisfaction.
  • Determine daily workshop availability and liaise with the Service Reception team to ensure smooth operations.
  • Maintain accurate progress information for each job allocated to ensure timely customer updates.
  • Handle customer complaints efficiently and effectively.
  • Collaborate with the Aftersales Manager to ensure seamless dealership operations.
  • Ensure accurate and timely completion of department administration and operational data.
  • Adhere to all employment, FCA, environmental, Health and Safety, GDPR, and Trading Standards policies and practices.
  • MOT tester certification is a distinct advantage.

What We Offer:

  • Basic salary of £35,000 (OTE £40,000)
  • Bonus Scheme
  • Company pension
  • 22 days annual leave plus statutory bank holidays
  • Birthday off following successful probation

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