Overnight Guest Services Associate

4 weeks ago


London, Greater London, United Kingdom The Marylebone Full time

The Marylebone, London
We invite all interested candidates to carefully review the following information regarding this position before submitting an application.

Situated in close proximity to major shopping districts and the vibrant atmosphere of Marylebone Village, The Marylebone hotel offers convenient access to the finest experiences that London has to offer. The lively streets of Marylebone Lane, the renowned shopping of Oxford Street and Park Lane, as well as the beautiful parks of Regents Park and Hyde Park are all within a short distance.

Key Responsibilities

If you have a passion for providing exceptional service and wish to join a dedicated team that values hospitality, this role is an excellent fit for you.

As an Overnight Guest Services Associate, you will be the welcoming presence our guests encounter upon their arrival at our establishment. Delivering a warm reception and anticipating the needs of our guests will come naturally to you, along with your remarkable ability to manage multiple tasks efficiently.

Please be aware that this position follows a shift pattern of 4 on 4 off (8pm-8am)

Benefits of working at The Marylebone Hotel:

  • Incentives based on guest reviews
  • Additional service charge
  • Opportunities for upselling rewards
  • Increasing holiday allowance with tenure, up to 25 days
  • Complimentary meals during shifts
  • 50% discount for dining at The Doyle Collection
  • Special rates for overnight stays at our hotels
  • Training focused on personal growth
  • Cycle-to-work program
  • Discounts at select retailers and online shops
  • Life insurance and pension plan
  • Provided uniform and dry cleaning services
  • One paid day for volunteering annually
  • Free access to the Employee Assistance Programme
  • Hotel incentives and recognition programs
  • Staff summer and holiday parties, along with regular team gatherings
  • Referral bonus program

AMRT1_UKCT



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