Senior Manager of Client Services

6 days ago

Saint Helier, United Kingdom Alter Domus Full time
About Us

Alter Domus is a leading provider of alternative investment fund services, with a global presence and a reputation for excellence. Our team of experts is dedicated to delivering high-quality services to our clients, and we are committed to creating a work environment that is inclusive, diverse, and supportive of our employees' growth and development.

Job Summary

We are seeking a highly skilled and experienced Funds Senior Manager to join our team. As a key member of our senior management team, you will be responsible for leading a portfolio of clients and delivering exceptional client service. Your primary focus will be on managing client relationships, driving business growth, and ensuring compliance with regulatory requirements.

Key Responsibilities
  • Client Relationship Management
    • Develop and maintain strong relationships with clients, understanding their needs and preferences.
    • Identify opportunities to grow client business and develop strategies to achieve this goal.
  • Business Development
    • Contribute to the development of business growth strategies and plans.
    • Identify and pursue new business opportunities, both organic and inorganic.
  • Compliance and Risk Management
    • Ensure compliance with regulatory requirements and internal policies.
    • Identify and mitigate risks associated with client relationships and business activities.
  • Team Leadership
    • Lead and manage a team of professionals, providing guidance and support to ensure their success.
    • Develop and implement training programs to enhance team skills and knowledge.
Requirements
  • Experience
    • 7-10 years of experience in the alternative investment industry, preferably in private equity, real estate, or alternatives.
  • Skills
    • Strong technical skills, including awareness and understanding of various company, partnership, and AML legislation and regulations.
    • Excellent organizational, leadership, and staff development skills.
    • Ability to drive and execute change.
  • Education
    • Chartered Secretary or Chartered Governance Professional qualification.
  • Language
    • Fluent English is essential, with fluency in other European languages considered an asset.
What We Offer

We are committed to supporting your development and career advancement, and we offer a range of benefits to support your success. These include:

  • Support for professional accreditations, such as ACCA and study leave.
  • Flexible arrangements, generous holidays, and birthday leave.
  • Continuous mentoring and career progression opportunities.
  • Active sports, events, and social committees across our offices.
  • Support with mental, physical, emotional, and financial well-being through our Employee Assistance Program.
  • The opportunity to invest in our growth and success through our Employee Share Plan.
Equity in Every Sense of the Word

We are committed to creating a workplace where everyone feels valued, respected, and empowered to contribute their best. We celebrate our differences and recognize that our success relies on diverse perspectives and experiences. We are committed to ensuring an inclusive recruiting and onboarding process and welcome applications from all qualified candidates.

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