Client Service Officer

2 months ago


Saint Helier, United Kingdom Apex Group Full time

Job Summary:

We are seeking a highly skilled and experienced professional to join our team at Apex Group as a Client Officer. As a Client Officer, you will be responsible for providing trust and company administration services to our clients, including proactive client contact and ensuring compliance with regulatory requirements, service levels, and company standards.

Key Responsibilities:

  • Provide exceptional client service and support, ensuring that client expectations are met and exceeded.
  • Assist with the mentoring and guidance of less experienced colleagues, providing feedback and input to appraisals as required.
  • Maintain accurate records of time spent on time billing modules, on a daily basis.
  • Ensure knowledge of, and compliance with, Apex's policies and procedures as amended from time to time.
  • Take responsibility for own performance and assist the wider team, maintaining awareness of client requirements and expectations by liaison with clients, dealing with any negative feedback, and escalating to the manager/senior manager as necessary.

Core Skills and Qualifications:

  • Ability to speak and understand English fluently.
  • Excellent keyboard skills and proficiency in relevant software applications.
  • Strong communication and interpersonal skills, with the ability to build effective relationships with clients and colleagues.

  • Client Officer

    1 month ago


    Saint Helier, United Kingdom Apex Group Full time

    Job DescriptionWe are seeking a highly skilled and experienced Client Officer to join our team at Apex Group. As a Client Officer, you will be responsible for providing trust and company administration services to our clients, including proactive client contact and ensuring compliance with regulatory requirements and company standards.Key...

  • Client Officer

    1 month ago


    Saint Helier, United Kingdom Apex Group Full time

    Job DescriptionWe are seeking a highly skilled and experienced Client Officer to join our team at Apex Group. As a Client Officer, you will be responsible for providing trust and company administration services to our clients, including proactive client contact and ensuring compliance with regulatory requirements and company standards.Key...

  • Client Officer

    2 weeks ago


    Saint Helier, United Kingdom Apex Group Full time

    Job DescriptionWe are seeking a highly skilled and experienced Client Officer to join our team at Apex Group. As a Client Officer, you will be responsible for providing trust and company administration services to our clients, including proactive client contact and ensuring compliance with regulatory requirements and company standards.Key...

  • Client Officer

    2 weeks ago


    Saint Helier, United Kingdom Apex Group Full time

    Job DescriptionWe are seeking a highly skilled and experienced Client Officer to join our team at Apex Group. As a Client Officer, you will be responsible for providing trust and company administration services to our clients, including proactive client contact and ensuring compliance with regulatory requirements and company standards.Key...

  • Client Officer

    4 weeks ago


    Saint Helier, United Kingdom Apex Group Full time

    Job DescriptionWe are seeking a highly skilled and experienced Client Officer to join our team at Apex Group. As a key member of our team, you will be responsible for providing exceptional client service and support, ensuring that our clients receive the highest level of service and satisfaction.Key Responsibilities:Provide proactive client contact and...

  • Client Officer

    4 weeks ago


    Saint Helier, United Kingdom Apex Group Full time

    Job DescriptionWe are seeking a highly skilled and experienced Client Officer to join our team at Apex Group. As a key member of our team, you will be responsible for providing exceptional client service and support, ensuring that our clients receive the highest level of service and satisfaction.Key Responsibilities:Provide proactive client contact and...


  • Saint Helier, United Kingdom Apex Group Full time

    About the Role:We are seeking a highly skilled and experienced Compliance Administrator to join our Client Compliance Team at Apex Group. As an Administrator in this team, you will play a critical role in supporting our Client Compliance Officers in ensuring that our clients' compliance with legislation in Jersey relating to money laundering, financing of...


  • Saint Helier, United Kingdom Apex Group Full time

    About the Role:We are seeking a highly skilled and experienced Compliance Administrator to join our Client Compliance Team at Apex Group. As an Administrator in this team, you will play a critical role in supporting our Client Compliance Officers in ensuring that our clients' compliance with legislation in Jersey relating to money laundering, financing of...


  • Saint Helier, United Kingdom Apex Group Full time

    Job Title: Client Compliance AdministratorWe are seeking a highly skilled Client Compliance Administrator to join our team at Apex Group.Job Summary:The successful candidate will be responsible for supporting the Client Compliance Officers in monitoring compliance with legislation in Jersey relating to money laundering, financing of terrorism, and the...


  • Saint-Helier, United Kingdom Apex Group Full time

    Residency5 years residency NOT requiredEmployerApex GroupClosing date01 April 2024Reference55720ContractPermanentHoursFull TimeSalaryNegotiableIf you were already in this Client Compliance Officer role, here are some of the areas you would have been working in this week: Monitoring compliance of the relevant registered person’s compliance with legislation...

  • Client Officer

    2 months ago


    Saint Helier, United Kingdom Apex Group Full time

    Apex Group is seeking a skilled professional to provide trust and company administration services. Key responsibilities include: * Providing proactive client contact in a professional manner and in accordance with regulatory requirements, service levels, and company standards. * Assisting with the mentoring and guidance of less experienced colleagues,...

  • Client Officer

    2 months ago


    Saint Helier, United Kingdom Apex Group Full time

    Apex Group is seeking a skilled professional to provide trust and company administration services. Key responsibilities include: * Providing proactive client contact in a professional manner and in accordance with regulatory requirements, service levels, and company standards. * Assisting with the mentoring and guidance of less experienced colleagues,...


  • Saint Helier, United Kingdom Kleinwort Hambros Full time

    Position Overview The primary objective of the Closing Case Officer role is to facilitate the seamless conclusion of client structures following a formal request for action. This position is integral to the operational efficiency of the business unit. Key Responsibilities Manage day-to-day operations related to the closure of client accounts. Oversee all...


  • Saint Helier, United Kingdom Kleinwort Hambros Full time

    Position Overview The primary objective of the Closing Case Officer role is to facilitate the seamless conclusion of client structures following a formal request for action. This position is integral to the operational efficiency of the business unit. Key Responsibilities Manage day-to-day operations related to the closure of client accounts. Oversee all...


  • Saint Helier, United Kingdom Apex Group Full time

    Lead Client Relationships and Drive GrowthAs a key member of the Apex Group team, you will be responsible for leading and developing client relationships, growing revenue through strategic activities, and serving as a director on client companies.Key Responsibilities:Lead client relationships and develop strategic plans to drive growthGrow revenue through...


  • Saint Helier, United Kingdom Apex Group Full time

    Lead Client Relationships and Drive GrowthAs a key member of the Apex Group team, you will be responsible for leading and developing client relationships, growing revenue through strategic activities, and serving as a director on client companies.Key Responsibilities:Lead client relationships and develop strategic plans to drive growthGrow revenue through...


  • Saint Helier, United Kingdom Apex Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Director to lead our Private Clients & Family Office team. As a key member of our team, you will be responsible for developing and maintaining strong relationships with our clients, growing revenue through strategic initiatives, and providing technical expertise in fiduciary, governance, accounting,...


  • Saint Helier, United Kingdom Apex Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Director to lead our Private Clients & Family Office team. As a key member of our team, you will be responsible for developing and maintaining strong relationships with our clients, growing revenue through strategic initiatives, and providing technical expertise in fiduciary, governance, accounting,...


  • Saint Helier, United Kingdom Apex Group Full time

    Job Summary:We are seeking a highly skilled and experienced Director to lead our Private Clients & Family Office team. As a key member of our team, you will be responsible for developing and maintaining strong relationships with our clients, growing revenue through strategic initiatives, and providing technical expertise in various areas.Key...


  • Saint Helier, United Kingdom Apex Group Full time

    Job Summary:We are seeking a highly skilled and experienced Director to lead our Private Clients & Family Office team. As a key member of our team, you will be responsible for developing and maintaining strong relationships with our clients, growing revenue through strategic initiatives, and providing technical expertise in various areas.Key...