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Hospitality Operations Manager
2 months ago
The Opportunity
In collaboration with a seasoned General Manager, the role of Hotel Duty Manager encompasses the oversight of all hotel functions. This position necessitates a proactive approach, allowing you to engage and apply your expertise across various operational sectors within the establishment.
Your natural ability to lead and guide a team of dedicated Hospitality Service Experts will be crucial in delivering outstanding guest experiences. As a personable leader, you will excel in fostering the continuous development of your team members.
This position presents an excellent opportunity for an experienced Head of Department seeking to expand their management capabilities across diverse areas of the hotel business.
Benefits
- Exclusive employee discounts on room rates across our hotel portfolio.
- Shopping perks covering groceries, fashion, travel, utilities, and leisure activities.
- Vision care support
- Complimentary legal and financial advice
- Access to counseling services
- Hospital and life insurance plans
- Cycle-to-work initiative
- Wellness resources including fitness videos
- Healthy recipe suggestions
- Guidance on maintaining an active lifestyle
- Wellness podcasts and videos
- Breathing and relaxation techniques
- 24/7 support and advice hotline
- Team recognition and rewards
- Complimentary meals during shifts
Ideal Candidate
- You will be a versatile Head of Department or a senior operations team member with substantial management experience in a comparable establishment.
- Demonstrated commercial insight and a successful history of enhancing business performance.
- Possess credibility and personal motivation; you will be a visible presence among your team.
- Act as a key representative of the hotel, personally advocating for the establishment while encouraging your team to do the same.
- Exhibit exceptional numeracy and literacy skills.
- Strong communication abilities.
- Capable of generating and interpreting reports to enhance hotel performance.
- Lead and support the team through transitional phases with authenticity and integrity.
Hotel Overview
Glasgow Argyle Hotel, part of the Signature Collection by Best Western, seamlessly blends historic and contemporary architecture, prominently situated in the vibrant city of Glasgow.
Conveniently located near major transport links, the hotel features 141 rooms, including family accommodations and self-catering studio apartments, alongside six meeting rooms accommodating up to 160 guests, an indoor swimming pool, fitness center, and spa treatment rooms.
About Us
Are you seeking a rewarding career in the hospitality sector? Look no further than LGH Hotels Management. With a growing portfolio of 42 hotels across the UK, including renowned brands such as Crowne Plaza, Holiday Inn, and Best Western, we offer prime opportunities for those aspiring to thrive in the hospitality industry. Join our dynamic team and contribute to the evolution of the UK hospitality landscape.