International Account Manager for Telephone Services
3 weeks ago
International Account Manager for Telephone Services
Location: Remote
Salary: £32,000 - £37,000 + £7,500 OTE
Role Overview
The primary responsibility of this position is to oversee a specified portfolio of accounts on a daily basis, ensuring the achievement of activity, growth, and customer satisfaction objectives. Success in this role will be driven by recognizing sales prospects, delivering exceptional service, and demonstrating value to enhance the retention of current expenditure. A minor portion of the role will involve promoting our international offerings to incoming inquiries, along with potential outbound prospecting to meet business targets.
Key Responsibilities
- Initiate proactive outreach to international clients to cultivate and strengthen relationships.
- Invest time in comprehending their objectives, challenges, and requirements.
- Identify training needs to bolster the relationship and deliver appropriate training sessions.
- Serve as the primary contact for addressing customer inquiries, resolving issues, and providing effective solutions.
- Analyze and clarify customer data to illustrate the value of our services and return on investment.
- Leverage internal resources and data to enhance our value proposition.
- Showcase Rightmove products and new initiatives to clients.
- Manage objections and propose alternative solutions.
- Spot new business opportunities, present tailored advertising solutions, and close deals.
- Maintain accurate records in relevant databases and systems.
Candidate Profile
- Proven track record of consistently exceeding sales targets and KPIs.
- Experience in remote working environments.
- Ability to articulate and understand the sales process.
- Self-motivated with strong time management and prioritization skills.
- Adaptable to change and open to feedback.
- Willingness to embrace coaching and training for personal development.
- Analytical mindset with confidence in data interpretation and storytelling.
- Ability to thrive in a dynamic and hardworking team environment.
- Skilled in managing customer expectations while delivering outstanding service.
- Exceptional verbal and written communication abilities.
- Proficiency in French, Italian, or Spanish is a plus.
Preferred Attributes
- Strong drive to surpass team expectations.
- Commitment to achieving results and excelling in a fast-paced team setting.
- A positive, can-do attitude.
About Rightmove
Rightmove's vision is to empower individuals with the confidence to make their move. We strive to simplify the moving process by providing the best resources, expertise, and support necessary to facilitate this journey.
As the UK's largest property marketplace, we are the preferred destination for millions seeking to plan their next move, stay updated with industry news, or explore available properties.
Despite our growth, we maintain a friendly and supportive workplace culture, with our foundational values at the core of our operations:
- Be approachable and value the contributions of others.
- Simplify complex challenges.
- Build strong teams, as our people are our greatest asset.
- Continuously seek improvement.
- Communicate openly and frequently.
We believe in fostering careers that open doors, providing an inclusive work environment, ongoing training opportunities, and supporting charitable initiatives. With a high percentage of our team expressing satisfaction with their workplace, we are proud of our culture.
If this resonates with you, we invite you to explore a potential career with us.
What We Offer
At Rightmove, our people are our foundation, and we are committed to helping you build a rewarding career.
- Comprehensive cash plan for dental, optical, and physiotherapy services.
- Private medical insurance, pension, and life insurance, along with an employee assistance program.
- Generous holiday allowance plus additional paid volunteering days.
- Flexible working arrangements with a hybrid model.
- Contributory pension scheme.
- Life assurance at four times your basic salary for designated beneficiaries.
- Competitive compensation package.
- Paid leave for maternity, paternity, adoption, and fertility purposes.
- Support for travel loans, bike-to-work schemes, and rental deposit loans.
- Opportunities for charitable contributions through payroll giving and matching donations.
- Access to discounts on travel, electronics, fashion, gym memberships, and more.
As an Equal Opportunity Employer, Rightmove is committed to fostering a diverse and inclusive workforce, ensuring that all employees can thrive regardless of their background or identity.
We prioritize the individual qualities and thought processes of our candidates over mere qualifications, encouraging those who are intelligent, self-driven, and passionate about this role to reach out.
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Milton Keynes, Milton Keynes, United Kingdom Rightmove Full timeInternational Account Manager for Telephone ServicesLocation: RemoteCompensation: £32,000 - £37,000 + £7,500 OTERole OverviewIn this position, you will oversee a specific portfolio of accounts on a daily basis, aiming to meet activity, growth, and customer satisfaction objectives. Success in this role will come from recognizing sales prospects, delivering...
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Milton Keynes, Milton Keynes, United Kingdom Rightmove Full timeInternational Account Manager for Telephone ServicesLocation: RemoteSalary: £32,000 - £37,000 + £7,500 OTERole OverviewThe primary responsibility of this position is to oversee a specified portfolio of accounts on a daily basis, aiming to meet activity, growth, and customer satisfaction objectives. Success in this role will be achieved by identifying...
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