Customer Service Account Manager
5 days ago
A position has become available to join a well-established software company with a family feel based in the UK.
Safesmart, a leader in the health and safety software sector, is seeking a Customer Service Account Manager to join their team.
Role OverviewAs a Customer Service Account Manager, your responsibilities will include:
- Excellent communication, both verbal and written
- Administrative duties
- Setting up new accounts
- Building relationships with existing and new clients
- Advising on available services
- Responding to enquiries within the stated Service Level Agreement (SLA)
You will enjoy:
- 28 days holiday plus 3 extra days for Christmas break
- A great working environment
- Free parking
- The flexibility of working remotely when needed
To be successful in this role, you will need:
- Excellent customer service experience
- Working experience with Microsoft packages
- Confidence on the telephone
- Keenness to gain experience and knowledge within the industry
Previous experience in a Software as a Service (SAAS) business would be an advantage.
Safesmart is a company that values its employees and provides opportunities for growth and development. If you are a customer-focused individual with a passion for delivering excellent service, we encourage you to apply for this role.
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