Customer Service Account Manager

5 days ago


Milton Keynes, Milton Keynes, United Kingdom Safesmart Full time

A position has become available to join a well-established software company with a family feel based in the UK.

Safesmart, a leader in the health and safety software sector, is seeking a Customer Service Account Manager to join their team.

Role Overview

As a Customer Service Account Manager, your responsibilities will include:

  • Excellent communication, both verbal and written
  • Administrative duties
  • Setting up new accounts
  • Building relationships with existing and new clients
  • Advising on available services
  • Responding to enquiries within the stated Service Level Agreement (SLA)
Benefits

You will enjoy:

  • 28 days holiday plus 3 extra days for Christmas break
  • A great working environment
  • Free parking
  • The flexibility of working remotely when needed
Essential Skills

To be successful in this role, you will need:

  • Excellent customer service experience
  • Working experience with Microsoft packages
  • Confidence on the telephone
  • Keenness to gain experience and knowledge within the industry
Desirable Skills

Previous experience in a Software as a Service (SAAS) business would be an advantage.

Safesmart is a company that values its employees and provides opportunities for growth and development. If you are a customer-focused individual with a passion for delivering excellent service, we encourage you to apply for this role.



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