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International Account Manager for Telephone Services
2 months ago
International Account Manager for Telephone Services
Location: Remote
Compensation: £32,000 - £37,000 + £7,500 OTE
Role Overview
In this position, you will oversee a specific portfolio of accounts on a daily basis, aiming to meet activity, growth, and customer satisfaction objectives. Success in this role will come from recognizing sales prospects, delivering exceptional service, and demonstrating value to enhance the retention of current expenditures. A minor portion of your time will involve promoting our international offerings to incoming inquiries, with potential outbound outreach to meet business targets.
Key Responsibilities
- Engage proactively with international clients to establish and nurture relationships.
- Invest time in comprehending their objectives, challenges, and requirements.
- Identify training needs to bolster the relationship and provide necessary training.
- Serve as the primary contact for addressing client inquiries, resolving issues, and offering solutions.
- Analyze and interpret client data to illustrate the value of our services and return on investment.
- Leverage internal resources and data to enhance our value proposition.
- Present company products and new initiatives to clients.
- Handle objections and propose alternative solutions.
- Spot new business opportunities, present tailored advertising solutions, and close deals.
- Maintain accurate records in relevant databases and systems.
Ideal Candidate Profile
- Proven track record of exceeding sales targets and key performance indicators.
- Experience in remote working environments.
- Ability to articulate a structured sales process.
- Self-motivated and driven.
- Strong time management and prioritization abilities.
- Adaptable to change.
- Open to coaching and training for personal development.
- Analytical mindset with confidence in data interpretation and storytelling.
- Able to thrive in a fast-paced and dynamic team setting.
- Capable of managing client expectations while delivering outstanding service.
- Excellent verbal and written communication skills.
- Proficiency in French, Italian, or Spanish is a plus.
Preferred Attributes
- Motivated to surpass team expectations.
- Strong commitment to achieving results in a collaborative environment.
- Positive and proactive attitude.
About Rightmove
Our mission is to empower individuals with the confidence to make their move. We strive to simplify the moving process by providing a comprehensive platform that offers the tools, expertise, and trust necessary to facilitate successful transitions.
As the leading destination for property seekers in the UK, we are dedicated to supporting millions of individuals as they navigate their next steps, whether they are exploring market options or staying informed on industry developments.
Despite our growth, we maintain a friendly and supportive workplace culture, with our foundational values at the core of our operations:
- Be approachable and recognize the contributions of others.
- Simplify complex processes.
- Build strong teams, as our people are our greatest asset.
- Continuously seek improvement.
- Communicate openly and frequently.
We believe in fostering careers that open doors and provide opportunities for professional growth within an inclusive environment. We offer ongoing training and support for community engagement initiatives. With a high percentage of our team expressing satisfaction with their work environment, we are proud of our positive workplace culture.
What We Provide
At Rightmove, our people are the cornerstone of our success. We are committed to helping you build a fulfilling career.
- Comprehensive health plans for dental, optical, and physiotherapy services.
- Private medical insurance, pension plans, and life insurance.
- Generous holiday allowance plus additional paid volunteering days.
- Flexible working arrangements.
- Contributory pension scheme.
- Life assurance benefits.
- Competitive salary package.
- Parental leave policies.
- Support for transportation and relocation needs.
- Access to discounts on various services and products.
As an Equal Opportunity Employer, we are committed to fostering a diverse and inclusive workforce that reflects the communities we serve. We value the unique perspectives and contributions of all individuals.
Ultimately, we prioritize the qualities and mindset of our candidates over a checklist of qualifications. If you are intelligent, self-driven, and passionate about this opportunity, we encourage you to reach out.
