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International Account Manager for Telephone Services
2 months ago
International Account Manager for Telephone Services
Location: Remote
Salary: £32,000 - £37,000 + £7,500 OTE
Role Overview
The primary responsibility of this position is to oversee a specified portfolio of accounts on a daily basis, aiming to meet activity, growth, and customer satisfaction objectives. Success in this role will be achieved by identifying sales prospects, delivering outstanding service, and demonstrating value to enhance the retention of current expenditures. A minor portion of the role will involve promoting our international offerings to incoming inquiries, along with potential outbound outreach to fulfill business objectives.
Key Responsibilities
- Initiate proactive communication with international clients to establish and nurture relationships.
- Invest time in comprehending their objectives, challenges, and requirements.
- Identify training needs to bolster the relationship and deliver appropriate training sessions.
- Serve as the primary contact for addressing client inquiries, resolving issues, and providing effective solutions.
- Analyze and interpret client data to illustrate the value of our offerings and return on investment.
- Leverage internal resources and data to enhance our value proposition.
- Present company products and new initiatives to clients.
- Manage objections and propose alternative solutions.
- Identify new business opportunities, present tailored advertising solutions, and close deals.
- Maintain accurate records in relevant databases and systems.
Ideal Candidate Profile
- Proven track record of consistently exceeding sales targets and KPIs.
- Experience working remotely.
- Ability to articulate a structured sales process.
- Self-motivated with strong time management and prioritization skills.
- Adaptable to change with a willingness to learn and improve.
- Open to coaching and training to maximize performance.
- Analytical mindset with confidence in data analysis and storytelling.
- Able to thrive in a dynamic and hardworking team environment.
- Skilled in managing client expectations and delivering exceptional service.
- Excellent verbal and written communication abilities.
- Proficiency in French, Italian, or Spanish is a plus.
Preferred Attributes
- Drive to surpass team expectations.
- Strong commitment to achieving results in a dynamic team setting.
- Positive, can-do attitude.
About Rightmove
Our mission is to empower individuals with the confidence to make their move. We strive to simplify the moving process by providing the best resources, expertise, and support to facilitate successful transitions.
As the UK's leading property platform, we offer a vast selection of properties and serve millions of users seeking information, industry news, or simply browsing available listings.
Despite our growth, we maintain a friendly and supportive workplace culture, with a strong emphasis on our core values:
- Be approachable and recognize the contributions of others.
- Simplify complex processes.
- Build strong teams, as our people are our greatest asset.
- Continuously seek improvement.
- Communicate openly and frequently.
We believe in fostering careers that create opportunities and support our team members through an inclusive work environment, ongoing training, and community engagement initiatives. With a high percentage of our employees affirming that Rightmove is a great place to work, we are proud of our achievements.
If this resonates with you, you may find your future with us.
What We Offer
At Rightmove, our people are the cornerstone of our success, and we are committed to helping you build a rewarding career.
- Comprehensive cash plan for dental, optical, and physiotherapy services.
- Private medical insurance, pension plan, and life insurance, along with an employee assistance program.
- Generous holiday allowance, including paid volunteering days and holiday purchase options.
- Flexible working arrangements, including a hybrid model.
- Contributory pension scheme.
- Life assurance at four times your basic salary for your beneficiaries.
- Competitive salary and benefits package.
- Paid leave for maternity, paternity, adoption, and fertility.
- Support for travel loans, bike-to-work schemes, and rental deposit loans.
- Opportunities for charitable contributions through payroll giving and matching donations.
- Access to discounts on travel, electronics, fashion, gym memberships, and more.
As an Equal Opportunity Employer, Rightmove is committed to creating a diverse and inclusive workplace, free from discrimination based on age, disability, gender, race, religion, sexual orientation, or any other characteristic.
We value diversity and believe it drives innovation and success. We are dedicated to fostering an inclusive environment where all employees can thrive and contribute to our shared goals.
Ultimately, we prioritize the qualities of the individual and their approach to challenges over a list of qualifications. If you are intelligent, self-driven, and passionate about this opportunity, we encourage you to reach out.
