Ophthalmic Patient Liaison
4 weeks ago
Patient Coordinator
Sunblink Ltd
£28-£35,000 + Commission
Are you a driven professional with a commitment to providing exceptional patient support?
We are looking for a dedicated Patient Coordinator to assist patients throughout their ophthalmic experience, from initial contact to follow-up care. In this role, you will be responsible for scheduling appointments, delivering outstanding customer service, and ensuring all patient requirements are fulfilled.
Benefits:
- £28,000.00-£33,000.00 plus commission
- Company Pension
- Private dental insurance
- Private medical insurance
- Referral programme
- Sick pay
- Employee discount
Requirements:
- At least 2 years of experience in healthcare customer service and sales
- Self-driven with strong time management abilities
- Capable of managing high-pressure situations
- Excellent communication and interpersonal skills
- Skilled in clerical and administrative duties
- Familiarity with ophthalmic procedures
Responsibilities:
- Responding to phone inquiries and assisting patients during their visits
- Scheduling appointments and maintaining patient records
- Providing clients with information about clinic services
- Fostering a supportive clinic atmosphere
- Achieving monthly targets and KPIs
The clinic operates six days a week, Monday to Saturday, which may require occasional Saturday shifts and late finishes.
This position is subject to the Rehabilitation of Offenders Act 1975, necessitating a Disclosure submission to the Disclosure and Barring Service to check for any prior criminal convictions.
Sunblink Ltd is a Specialist Healthcare Agency. If you are interested in this role or have any inquiries, please feel free to reach out.
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