Sales Support Coordinator

4 weeks ago


Hyde, United Kingdom NJR Recruitment Full time

About the Role

NJR Recruitment is excited to present a fantastic opportunity for a Sales Administrator to become a vital part of a dynamic packaging organization.

In this role, you will serve as the primary contact for clients, addressing their inquiries, resolving challenges, and delivering essential information regarding products and services. Your commitment to maintaining high customer satisfaction through exceptional service will be key to your success.

Core Responsibilities

  • Addressing customer inquiries through various communication channels.
  • Effectively managing and resolving customer complaints and issues.
  • Providing detailed information about products, services, and company protocols.
  • Processing orders, forms, applications, and requests efficiently.
  • Maintaining accurate records of customer interactions and transactions.
  • Collaborating with internal teams to address and resolve customer concerns.
  • Identifying and prioritizing urgent issues for swift resolution.
  • Offering appropriate solutions and alternatives to customer complaints within designated timeframes.
  • Adhering to established communication procedures, guidelines, and policies.

We are looking for an individual who possesses excellent communication skills and a friendly, professional demeanor. Your ability to foster strong relationships between sales and operational teams will be essential for the overall success of the organization.



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