Luxury Retail Team Leader
2 weeks ago
About This Role
As a Deputy Manager within our esteemed Mono-Brand Boutiques, you'll play a pivotal role in shaping the customer experience and driving success. You'll be a key partner to the General Manager, leading and inspiring a team of passionate individuals dedicated to delivering exceptional service within the luxury retail environment.
Your Responsibilities
- Cultivate a high-performing team by providing guidance, mentorship, and ongoing development opportunities.
- Leverage your expertise in premium/luxury retail to drive sales, build strong client relationships, and foster a culture of excellence.
- Demonstrate a keen understanding of clienteling, networking, and event management to enhance brand visibility and customer engagement.
- Champion exceptional customer service by consistently exceeding expectations and creating memorable experiences for every client.
- Serve as an inspirational role model, embodying the values and passion that define our brand.
Your Skills & Experience
- A natural leader with a proven track record in retail management within a premium/luxury setting.
- Commercially astute with a deep understanding of sales strategies, market trends, and competitor analysis.
- Exceptional interpersonal skills, enabling you to build rapport, nurture relationships, and effectively manage a team.
- A passion for luxury goods and a genuine desire to deliver an unparalleled customer experience.
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