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About Reiss
Reiss is a leading luxury fashion brand known for its high-quality, timeless designs. With a strong presence in over 100 locations internationally, our brand is synonymous with style and sophistication.
The Role
We are seeking a highly motivated and customer-focused Sales Associate to join our team at Reiss. As a Sales Associate, you will be responsible for providing exceptional customer service, supporting our management team to achieve sales and operational goals, and maintaining a high level of visual standards.
Key Responsibilities
- Deliver a premium and tailored customer service experience
- Provide in-depth knowledge of the brand and our products
- Communicate effectively with customers, team members, and management
- Maintain visual standards
- Act as a Reiss Brand Ambassador
Requirements
- A passion for premium or luxury product
- Previous experience in a customer-facing environment
- Ability to see things through the customer's eyes
- Excellent customer service skills
- Flexibility and ability to adapt to changing priorities
- Ability to work in a fast-paced retail environment
- Excellent communication and interpersonal skills
- Excellent organisational and decision-making skills
- Team player
- Good written and verbal communication skills
What We Offer
- Seasonal business wear allowance
- Generous employee discount
- Rewarding commission structure
- Wellbeing and financial support through our Employee Assistance Programme
- Low monthly cost health support through our medical cash plan
- Fitness discounts
- Family friendly policies including enhanced parental pay
- 23 days annual leave, increasing to 25 days after 2 years' service
- Employee referral scheme
- Career development opportunities
