Complaints Manager

A well-established university in central London seeks an experienced professional to lead a team of 6 in managing casework across the institution.This role is ideal for someone to take on temporarily while a permanent position is filled.Manage complaints and academic appeals effectively.Track record of managing complaints and academic appeals.The role can be...

Complaints Oversight ManagerCompany: Great Lakes Insurance SELocation: London, United KingdomAbout the role:The Complaint Oversight Manager is responsible for the Complaint Management Function at Great Lakes, including system, policy, procedures, reporting, and activities. They are the central coordinator for internal and external stakeholders for matters...

Complaints Oversight ManagerGreat Lakes Insurance SE is seeking a Complaints Oversight Manager to join our team in London, UK. As a key member of our Complaint Management Function, you will be responsible for ensuring the effective handling of complaints across multiple jurisdictions.About the Role:The Complaints Oversight Manager will be responsible...

Job DescriptionSouth East London Integrated Care Board (SEL ICB) is seeking a highly experienced and qualified individual to support the Head of Complaints & Patient Experience in managing the Patient Experience and Complaints team.The post holder will provide leadership, management, and support for the Patient Experience and Complaints team, ensuring the...

Complaints Oversight ManagerGreat Lakes Insurance SE is seeking a Complaints Oversight Manager to join our team in London, UK. As a key member of our Complaint Management Function, you will be responsible for ensuring that our complaint handling practices are robust and compliant with regulatory requirements.About the Role:Manage the daily operations of the...

Job Title: Head of Complaints ManagementJob Summary:We are seeking an experienced professional to lead our Complaints team and drive the development of our Complaints Framework. The successful candidate will have a proven track record in complaints management and a strong understanding of regulatory requirements.Key Responsibilities:Lead the Complaints team...

Job Title: Insurance Complaints ManagerWe are seeking an experienced Insurance Complaints Manager to join our team at Sky. As a key member of our complaints function, you will be responsible for managing our outsourced supplier who handles all insurance and non-insurance related complaints.Key Responsibilities:Manage the performance of our outsourced...

Job Title: Insurance Complaints ManagerWe are seeking an experienced Insurance Complaints Manager to join our team at Sky. As a key member of our complaints function, you will be responsible for managing our outsourced supplier who handles all insurance and non-insurance related complaints.Key Responsibilities:Manage the performance of our outsourced...

Job Title: Complaints and Information ManagerThe Complaints and Information Manager will play a vital role in the provision and development of a complaints and information handling and management service for The Barnet Group and as a key point of contact for customers, colleagues, and stakeholders.Key Responsibilities:Coordinating, and where necessary...

Job Title: Complaints and Information ManagerTate is seeking a skilled Complaints and Information Manager to join our team. As a key member of our organization, you will play a vital role in providing a high-quality complaints and information handling service to our customers, colleagues, and stakeholders.Key Responsibilities:Coordinating and Investigating...

Job Title: Complaints and Information ManagerTate is seeking a skilled Complaints and Information Manager to join our team. As a key member of our organization, you will play a vital role in providing a high-quality complaints and information handling service to our customers, colleagues, and stakeholders.Key Responsibilities:Coordinating and Investigating...

Job Title: Claims and Complaints ManagerWe are seeking an experienced Claims and Complaints Manager to join our team at Advancing People. The successful candidate will be responsible for handling complex claims and complaints, ensuring that they are resolved efficiently and effectively.Key Responsibilities:Manage and resolve complex claims and complaints in...

Job Title: Claims and Complaints ManagerWe are seeking an experienced Claims and Complaints Manager to join our team at Advancing People. The successful candidate will be responsible for handling complex claims and complaints, ensuring that they are resolved efficiently and effectively.Key Responsibilities:Manage and resolve complex claims and complaints in...

About the Role:The Complaint Oversight Manager will be responsible for ensuring the effective management of complaints at ERGO Group AG. This includes developing and implementing complaint handling policies, procedures, and guidelines that align with regulatory requirements.Key Responsibilities:Develop and maintain complaint handling policies, procedures,...

Complaints Oversights ManagerAre you a skilled professional looking for a new challenge? We are currently seeking a Complaints Oversights Manager to join our team at DVF Recruitment. This role will require you to work closely with our client, a leading insurer, to oversee their complaints handling process.Key Responsibilities:* Head complaints handling team*...

About Study Tech:We are a Social Enterprise working with disabled people, providing specialist computer equipment, 1-1 training and have an in-house technical support team.We are Disability Confident Employer.About the Role:We are seeking a dedicated and experienced Customer Complaints Manager to focus on dealing with and resolving customer complaints and...

We are seeking an experienced professional to lead our Customer Care Hub, overseeing the collections and complaints process. The ideal candidate will have a strong background in team management, customer relations, and complaint handling.The successful candidate will be responsible for leading a team of specialists, ensuring high-quality service delivery,...

Senior Complaints LeadAt Nuffield Health Parkside Hospital, we're committed to delivering exceptional patient care and experience. As a Senior Complaints Lead, you'll play a vital role in ensuring our patients receive the highest level of service.Key Responsibilities:Act as the voice of the patient, using insight and analysis to identify and improve customer...

We are seeking an Interim Casework Manager to join our team at Investigo Change Solutions to lead and manage a group of caseworkers across a university in central London.This is a crucial role for someone who has strong experience in managing complaints and academic appeals in Higher Education or Further Education. The successful candidate will have...

Job DescriptionThe Complaints and Information Service Manager will play a vital role in the provision and development of a complaints and information handling and management service for The Barnet Group and as a key point of contact for customers, colleagues, and stakeholders.The role will include:Coordinating, and where necessary investigating, complaints,...