Building Services Coordinator
4 weeks ago
Join The Crown Estate as a Facilities Manager
Role Overview: As a Facilities Manager at The Crown Estate, you will play a pivotal role in delivering outstanding facilities services to our clients within our managed properties. Your primary objective will be to ensure that operations are in line with industry best practices while actively contributing to our organizational goals.
Key Responsibilities:
- Oversee operational facilities management, ensuring compliance with KPIs and contractual agreements.
- Lead initiatives aimed at improving customer satisfaction across your portfolio.
- Serve as the primary contact for clients regarding daily building operations.
- Collaborate with surveyors to address client concerns impacting valuation and investment.
- Manage the financial aspects of properties, including budget development, variance analysis, and service charge reconciliation.
- Source supplies and services following established protocols, prioritizing quality and cost efficiency.
- Uphold high standards of health and safety, adhering to risk management guidelines.
- Support sustainability efforts, including water hygiene and asbestos monitoring.
- Ensure timely response to maintenance and service requests.
- Coordinate significant projects and scheduled maintenance tasks.
- Implement emergency preparedness plans and conduct drills.
- Maintain accurate site records and documentation.
- Create and update occupier handbooks for each property.
- Monitor vacant properties to ensure adherence to insurance requirements.
- Prepare properties for market, addressing due diligence inquiries from a facilities perspective.
Qualifications:
- Strong commercial insight with the ability to identify opportunities for business enhancement.
- Exceptional stakeholder management capabilities and effective communication of business concepts.
- Experience with service charge management.
- Background in property management, corporate facilities management, or a related area.
- Proactive in advocating for change and supporting operational improvements.
- Relevant qualifications in facilities management or a related discipline (e.g., IWFM).
- Outstanding organizational and communication skills.
- Results-oriented with a commitment to safety, quality, and cost control.
Become a part of The Crown Estate and contribute to a team that is dedicated to excellence in facilities management.
We are committed to being a disability confident employer and offer alternative application methods or formats to ensure inclusivity in our recruitment process.
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