Building Services Coordinator

2 months ago

London, Greater London, United Kingdom Hines Full time

About the Role

We are seeking a highly skilled and experienced Assistant Building Manager to join our team at Hines. As a key member of our property operations team, you will be responsible for providing exceptional service delivery of building management services, including maintenance, repairs, and administration.

Key Responsibilities

  • Maintain and manage the client's property in a cost-efficient manner, ensuring compliance with all relevant laws and regulations.
  • Protect the interests of the client/Helix Property Advisors as their representative, conducting facilities/building-related business in a professional and businesslike manner at all times.
  • Total familiarization with all layouts and systems for the building, including maintenance and repair requirements.
  • Liaise with the Facilities/Senior Building Manager to ensure compliance with all H&S regulations and legal requirements at the building.
  • Administration to adhere to Helix, Safety, Health & Environmental (SHE) policies and any operational procedures.
  • Act within the authority delegated by Helix Property.
  • As requested, any other duties necessary in the interest of the smooth and efficient running of the building.
  • Ensure all duties and responsibilities are executed to the industry's 'Best Practice Standards' and best practice at all times.

Requirements

  • Proven facilities/administrative experience, with a strong background in building management and maintenance.
  • Experience of liaising with clients, tenants, consultants, and local authorities, with excellent communication and interpersonal skills.
  • Experience of managing planned building evacuations, fire warden coordination/training, and knowledge of current Health & Safety legislation.
  • Hard Services Contract Management (M&E & Lifts), with experience of compiling budgets, invoice management, and variance reporting.
  • Knowledge of addressing actions raised in insurance inspections and overseeing risk management systems.
  • IOSH certification, with similar experience within a competitor company.
  • Basic understanding of commercial leases/service charges, with strong numerical skills, including computer literacy (Excel, Word, MS Outlook).
  • Ability to work alone or as part of a team, with the ability to use initiative and take responsibility.
  • Ability to work under pressure, with a key leadership role in addressing direct client instructions.

About Hines

Hines is a leading global real estate investment manager, driven by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion of assets across various property types, including living, office, retail, mixed-use, logistics, and life science projects – all designed to enhance value, connection, and inspiration.

We prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits, and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.

We are an equal opportunity employer and support workforce diversity.

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