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Stratus Building Solutions Coordinator Lead

2 months ago

London, Greater London, United Kingdom Stratus Building Solutions Full time

Job Summary

We are seeking a highly skilled and experienced Coordinator Lead to join our team at Stratus Building Solutions. As a key member of our operations team, you will be responsible for providing exceptional support to our engineering teams, ensuring the smooth delivery of projects and maintaining high levels of customer satisfaction.

Key Responsibilities

  • Leadership
    • Direct line management of Group Coordinators and Administration Assistants
    • Organize and conduct My Career Plan and provide feedback as necessary, as well as regular one-to-one catch-ups with direct reports
    • Coordinate activities to ensure appropriate cover is provided for holiday, sickness, etc.
    • Work alongside other Lead Group Coordinators to facilitate appropriate support for multidiscipline deadlines
    • Assist the team with planning and prioritizing tasks as necessary
    • Liaise with HR and Engineering and Office Support Lead with regards to recruitment, notification of vacancies, reviewing CVs, and conducting interviews for the administration team
    • Performance management if required
    • Overall responsibility for the day-to-day running of the support team and managing resourcing across the team, liaising with other Lead Group Coordinators to ensure consistent support across the UK offices
    • Actively involved in the training of new and current Engineering Support Team members using our own specialized training materials
    • Encourage self-development using company L&D Hub
  • Group Coordination
    • Manage the allocation of IT hardware and software, ensuring that the IT requirements of the group are notified to IT support
    • Liaise and work with central business services teams when required
    • Assist Business Development/Marketing with creating bid submissions and preparing new and existing CVs and project sheets where applicable
    • Typing, formatting, reviewing, and modification of correspondence and documents prepared by the technical staff – ensuring the Brand guidelines are followed
    • Prompt Engineers to complete their weekly timesheets
    • Creating team presentations for office communications and team meetings
    • Coordinating multidiscipline reports – highlighting deadlines, template usage, and set up, etc.
    • Arranging, attending, and taking minutes, including follow-up action points for internal group and client meetings for the engineering teams where applicable
    • Managing and coordinating business travel arrangements for the team, using an online platform and liaising with external Travel Management Company when required
    • Working alongside Welcome Coordinators to facilitate onboarding of new starters, including in-person support on the first day and beyond
    • Coordinate and arrange Career Path Objective meetings for the team – twice a year
    • Update and maintain Magellan SharePoint pages for teams
    • Submission of Group Leader expenses to Finance
  • Learning & Development
    • Training Engineers in the use of the company systems/processes/Buro Happold Templates
    • Commitment to self-learning/development
  • Systems
    • Ensure adherence to the administration side of our QMS
    • Ensure that common systems and templates are set up and that any problems are communicated to IT Support