Client Services Coordinator

4 weeks ago

Witney, Oxfordshire, United Kingdom Cottsway Full time

About Cottsway

Cottsway has been dedicated to providing quality housing since its inception in 2001. We manage over 5,700 rental and shared ownership properties, serving more than 12,000 residents across various regions, including West Oxfordshire, Gloucestershire, Wiltshire, and Worcestershire. Our diverse portfolio includes flats, bungalows, and family homes.

With robust financial and governance ratings, we are committed to addressing housing needs through a proactive development strategy. We take pride in:

  • Reinvesting our profits annually to enhance our housing stock and maintain our properties with the help of our skilled in-house tradespeople.
  • Placing our customers at the forefront of our operations, supported by a dedicated team of housing, neighbourhood, financial, and welfare officers.
  • Engaging actively in our local communities to create social value.

Why Join Us?

At Cottsway, we foster a supportive and enthusiastic work environment, focused on delivering high-quality homes within vibrant communities. We prioritize the development of our staff, recognizing that their growth is essential to maintaining our service excellence.

Located in a market town, we offer:

  • Competitive salaries along with a comprehensive benefits package.
  • Flexible working arrangements to promote work-life balance.
  • A commitment to inclusivity, ensuring that all disabled applicants meeting essential criteria are guaranteed an interview.
  • A diverse workplace that values individuals from various backgrounds and experiences.

Role Overview

We are seeking a Customer Services Coordinator to enhance our dynamic Customer Services Team.

In this role, you will oversee a team of Customer Service Advisors, ensuring a responsive and comprehensive service for all customer interactions. Your leadership will inspire and empower staff to provide a personalized experience for Cottsway customers, championing exceptional customer service while collaborating with other teams to drive improvements.

You will work closely with service managers to deliver a cohesive service that prioritizes customer and stakeholder needs, aiming for high levels of satisfaction and value.

Key Qualifications

The ideal candidate will possess:

  • Experience in supervising staff within a customer service environment.
  • Proficiency in managing complaints and handling high call volumes effectively.
  • Experience in setting targets and monitoring performance.
  • Strong influencing skills and the ability to work collaboratively across teams.

A DBS check will be required for the successful candidate as part of our pre-employment process.

Benefits

We offer a pension scheme with a minimum employee contribution of 3%, matched by an employer contribution of up to 10%. Our holiday entitlement starts at 25 days, increasing to 28 days after two years, in addition to bank holidays. We also provide a flexible working policy, a discounted corporate gym and swimming membership, an electric vehicle lease scheme, and Costco membership.

  • Service Operations Coordinator

    4 weeks ago

    Witney, Oxfordshire, United Kingdom VIBE RECRUIT LIMITED Full time £30,000

    Position: Service Operations Coordinator Overview: We are seeking a dedicated Service Operations Coordinator to join our dynamic team at VIBE RECRUIT LIMITED. This role is essential in ensuring the seamless operation of our service department, focusing on delivering exceptional support to our clients. Key Responsibilities: - Collaborate with a skilled...

  • Technical Service Coordinator

    4 weeks ago

    Witney, Oxfordshire, United Kingdom Vibe Recruit Full time

    Position: Technical Service CoordinatorOverview:We are seeking a dedicated and skilled Technical Service Coordinator to join our dynamic team. This role is essential in ensuring the smooth operation of our service delivery and engineering support.Key Responsibilities:As a Technical Service Coordinator, you will:Oversee the logistics and distribution of...

  • Service Coordinator

    7 days ago

    Witney, Oxfordshire, United Kingdom VIBE RECRUIT LIMITED Full time £30,000

    Job OpportunityWe are seeking a highly skilled Engineering/Service Coordinator to join our team at VIBE RECRUIT LIMITED.About the Role:As an Engineering/Service Coordinator, you will be responsible for providing exceptional customer service and technical support to our clients.You will work closely with our team to ensure timely and efficient resolution of...

  • Residential Services Coordinator

    4 weeks ago

    Witney, Oxfordshire, United Kingdom Clarion Housing Full time

    Position OverviewCompensation: Competitive salary based on experience.Workplace: Scenic Community CenterSchedule: Part-time, 20 hours weekly (Monday to Friday)Employment Type: OngoingCompany: Harmony Living SolutionsAre you dedicated to enhancing resident experiences, possessing strong interpersonal skills and a logical mindset?Harmony Living Solutions is...

  • Client Relations Coordinator

    3 weeks ago

    Witney, Oxfordshire, United Kingdom The Recruitment Group Full time

    Join Our Team as a Customer Service AdministratorWe are collaborating with a reputable organization seeking a dedicated Customer Service Administrator to enhance their supportive team.In this role, you will be responsible for managing client accounts and fostering positive relationships while contributing to a professional and welcoming customer service...

  • Office Coordinator

    1 week ago

    Witney, Oxfordshire, United Kingdom The Recruitment Group Careers Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at The Recruitment Group Careers. As a key member of our administrative team, you will provide critical support to our legal professionals, ensuring the smooth operation of our office.Key ResponsibilitiesAdministrative Support: Provide...

  • Client Relations Coordinator

    3 weeks ago

    Witney, Oxfordshire, United Kingdom The Recruitment Group Full time

    Position OverviewWe are collaborating with a reputable organization seeking a Customer Service Administrator to become a vital part of their supportive team.Key ResponsibilitiesManage customer accounts effectively while fostering strong professional relationships.Process orders and handle invoicing with precision.Confirm orders, monitor stock levels, and...

  • Legal Secretary

    2 weeks ago

    Witney, Oxfordshire, United Kingdom allen-associates Full time

    About the RoleWe are seeking an experienced Legal Secretary to join our expanding private client services team at Allen Associates in Oxfordshire. As a Legal Secretary, you will play a vital role in supporting our solicitors in providing exceptional client service.Key ResponsibilitiesPrepare and draft legal documents, including contracts and agreementsAudit...

  • Legal Secretary

    2 weeks ago

    Witney, Oxfordshire, United Kingdom allen-associates Full time

    About the RoleWe are seeking an experienced Legal Secretary to join our expanding private client services team at Allen Associates in Oxfordshire. As a Legal Secretary, you will play a vital role in supporting our solicitors in providing exceptional client service.Key ResponsibilitiesPrepare and draft legal documents, including contracts and agreementsAudit...

  • Legal Secretary

    6 days ago

    Witney, Oxfordshire, United Kingdom allen-associates Full time

    About the RoleWe are seeking an experienced Legal Secretary to join our expanding private client services team at Allen Associates in Oxfordshire. As a Legal Secretary, you will play a vital role in supporting our solicitors in providing exceptional client service.Key ResponsibilitiesPrepare and manage legal documentation, ensuring accuracy and attention to...

  • Legal Secretary

    6 days ago

    Witney, Oxfordshire, United Kingdom allen-associates Full time

    About the RoleWe are seeking an experienced Legal Secretary to join our expanding private client services team at Allen Associates in Oxfordshire. As a Legal Secretary, you will play a vital role in supporting our solicitors in providing exceptional client service.Key ResponsibilitiesPrepare and manage legal documentation, ensuring accuracy and attention to...

  • Technical Operations Coordinator

    4 weeks ago

    Witney, Oxfordshire, United Kingdom VIBE RECRUIT LIMITED Full time

    Position Overview:We are seeking a dedicated Technical Operations Coordinator to join our dynamic team at VIBE RECRUIT LIMITED. This role is essential in ensuring the seamless operation of our engineering services.About the Company:VIBE RECRUIT LIMITED is a leading manufacturer of specialized equipment, catering to a diverse clientele across various regions....

  • Office & Project Coordinator (Manufacturing)

    1 month ago

    Witney, Oxfordshire, United Kingdom Ernest Gordon Recruitment Limited Full time

    Office & Project Coordinator (Manufacturing) 30, ,000 + Excellent Training + Progression + Company Benefits Witney Do you have a background in admin, or project coordination, looking for a new role within a growing business, benefitting from excellent training and development with the potential to progress as you build your skillset?On offer is the...

  • Administrative Coordinator

    1 week ago

    Witney, Oxfordshire, United Kingdom Ernest Gordon Recruitment Full time

    Job Summary:We are seeking a highly organized and detail-oriented Administrative Coordinator to join our team at Ernest Gordon Recruitment. As an Office & Project Coordinator, you will play a crucial role in the smooth coordination of projects and general administration within our growing business.Key Responsibilities:Coordinate schedules with clients and...

  • Residential Scheme Coordinator

    4 weeks ago

    Witney, Oxfordshire, United Kingdom Clarion Housing Full time £12,000

    Position OverviewWe are seeking a dedicated Residential Scheme Coordinator to oversee our housing facilities. This role is ideal for individuals who possess a strong customer service orientation and excellent communication abilities.Key DetailsSalary: £12,895.93 per annumLocation: Riverside Gardens, WitneyWorking Hours: 20 hours per week (Monday to...

  • Business Operations Coordinator

    6 days ago

    Witney, Oxfordshire, United Kingdom Abbott Laboratories Full time

    At Abbott Laboratories, we are committed to innovation and excellence in the development and manufacturing of medical devices. Our Global Centre of Excellence for Medical Devices in Witney, Oxfordshire, is a hub of activity, with a strong focus on research, development, and production of cutting-edge glucose monitoring systems.We are seeking a highly...

  • Business Operations Coordinator

    6 days ago

    Witney, Oxfordshire, United Kingdom Abbott Laboratories Full time

    At Abbott Laboratories, we are committed to innovation and excellence in the development and manufacturing of medical devices. Our Global Centre of Excellence for Medical Devices in Witney, Oxfordshire, is a hub of activity, with a strong focus on research, development, and production of cutting-edge glucose monitoring systems.We are seeking a highly...

  • Supply Chain Coordinator

    2 weeks ago

    Witney, Oxfordshire, United Kingdom The Recruitment Group Full time

    Position Overview:We are seeking a part-time Supply Chain Coordinator to become a vital member of our client's Procurement Team.Key Responsibilities:As the successful candidate, you will report directly to the Procurement Manager and be tasked with the procurement of goods, materials, and services to fulfill the operational requirements of the organization....

  • Residential Scheme Coordinator

    4 weeks ago

    Witney, Oxfordshire, United Kingdom Clarion Housing Full time

    Opportunity for a Residential Scheme CoordinatorSalary: £12,895.93 per annumLocation: Riverside Gardens, WitneyHours: 20 hours per week (Monday to Friday)Contract Type: PermanentCompany: Clarion HousingWe are looking for a dedicated, customer-focused individual with outstanding communication skills.Clarion Housing is on the lookout for a Residential Scheme...

  • Customer Service Director

    3 days ago

    Witney, Oxfordshire, United Kingdom Vibe Recruit Limited Full time

    Job Summary: We are seeking an experienced Engineering / Service Coordinator to join our team at Vibe Recruit Limited.About the Role: As an Engineering / Service Coordinator, you will be responsible for the provision and delivery of equipment to customer sites, as well as the coordination and supply of skilled service and commissioning engineers.Key...