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Client Relations Coordinator

2 months ago

Witney, Oxfordshire, United Kingdom The Recruitment Group Full time
Position Overview

We are collaborating with a reputable organization seeking a Customer Service Administrator to become a vital part of their supportive team.

Key Responsibilities
  • Manage customer accounts effectively while fostering strong professional relationships.
  • Process orders and handle invoicing with precision.
  • Confirm orders, monitor stock levels, and provide accurate delivery timelines.
  • Address customer inquiries via phone and email, ensuring timely responses.
  • Handle returns and manage warranty claims along with product-related questions.
Candidate Profile

The ideal candidate will possess:

  • Exceptional communication abilities and a professional demeanor.
  • Strong organizational skills and resourcefulness.
  • Meticulous attention to detail.

Familiarity with Amazon systems/Marketplaces and experience with SAP would be beneficial, though not mandatory.

For information on how we handle your data, please refer to our GDPR Data Protection Statement available on The Recruitment Group website.