Customer Service Representative
3 days ago
We are seeking a highly motivated and experienced Customer Service professional to join our team at Huntress - Leeds. As a Customer Service Coordinator, you will play a vital role in providing exceptional customer service and support to our clients.
Key Responsibilities- Process and manage customer orders, ensuring timely and accurate delivery.
- Manage telephone enquiries and customer service calls, resolving issues efficiently and effectively.
- Process customer complaints, working closely with customers and internal stakeholders to achieve the best possible outcome.
- Produce weekly back order reports and liaise with customers and Business Development Managers to resolve any issues.
- Generate quotations and provide administrative support as required.
- Liaise and support our network of Business Development Managers to ensure seamless communication and collaboration.
- Conduct internal and external reporting as necessary, providing insights and recommendations to improve customer service and sales performance.
- Manage and organize your own and shared sales inbox, prioritizing tasks and responding to customer inquiries in a timely manner.
- Develop and maintain strong customer relationships, identifying opportunities to increase sales and exceed customer expectations.
We are looking for a determined and enthusiastic team player with excellent communication skills and a background in customer service. Previous experience working on a CRM system is ideal, but training will be provided on our internal systems.
This is a fantastic opportunity to join a growing organization and contribute to the success of our customer service team. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.
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Customer Service Representative
1 week ago
Halifax, Calderdale, United Kingdom Huntress Full time{"h2": "Customer Service Coordinator Role", "p": "At Huntress Search Ltd, we are seeking a highly motivated and experienced Customer Service Coordinator to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:","ul": [{"li": "Process and manage...
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Customer Service Representative
1 week ago
Halifax, Calderdale, United Kingdom Huntress Full time{"h2": "Customer Service Coordinator Role", "p": "At Huntress Search Ltd, we are seeking a highly motivated and experienced Customer Service Coordinator to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:","ul": [{"li": "Process and manage...
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Halifax, Calderdale, United Kingdom Huntress Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Service professional to join our team at Huntress Search Ltd. As a Customer Service Coordinator, you will play a vital role in providing exceptional customer service and support to our clients.Key ResponsibilitiesProcess and manage orders, ensuring timely and accurate delivery.Manage...