Customer Service Representative
1 day ago
Our client, a leading Halifax firm, is seeking a positive and forward-thinking individual to join their team on a permanent basis.
Key Responsibilities:
- Process customer orders via CRM and phone
- Deal with customer queries over the telephone, email, and CRM
- Ensure all orders are processed within the day and enquiries are completed and responded to in a timely manner
- Provide excellent customer service and support
Requirements:
- Confident and assertive with some knowledge of the construction industry or experience in an inbound sales/customer service environment
- Excellent telephone manner and ability to deal under pressure in a fast-paced environment
- Attention to detail and ability to react quickly to customer enquiries
- Outgoing personality with good communication skills and common sense
Working Hours:
The role is full-time, working Monday to Friday.
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