Contracts & Operations Lead

2 weeks ago


Aberdeen, Aberdeen City, United Kingdom Gregory Distribution Full time

About Gregory Distribution

We are a leading provider of logistics and transportation solutions, committed to delivering exceptional service and value to our clients.

The Role: Contracts & Operations Lead

As a Contracts & Operations Lead, you will play a pivotal role in managing key client relationships and overseeing the day-to-day operations of our specialist transport division. This is a challenging and rewarding opportunity for an experienced professional with a proven track record in contract management, operational excellence, and customer service.

Key Responsibilities:

  • Develop and nurture strong partnerships with key decision-makers at our valued clients within the oil and gas and scrap metal industries.
  • Act as the primary point of contact for assigned clients, ensuring their needs are met and expectations exceeded.
  • Negotiate and manage contracts, ensuring favorable terms and conditions for both parties.
  • Oversee the operational performance of our specialist transport teams, optimizing efficiency and service delivery.
  • Monitor key performance indicators (KPIs) and implement strategies to enhance operational effectiveness.
  • Identify opportunities for process improvement and cost reduction within the operations team.
  • Collaborate effectively with internal stakeholders, including sales, finance, and human resources, to ensure seamless operations.

Skills & Experience:

  • Proven experience in contract management and negotiation within a transportation or logistics environment.
  • Strong understanding of operational processes and best practices in the transport industry.
  • Excellent communication, interpersonal, and presentation skills.
  • Ability to build and maintain strong relationships with clients and stakeholders.
  • Analytical and problem-solving skills with a focus on continuous improvement.
  • Proficiency in Microsoft Office Suite and relevant operational software.

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