Contracts & Operations Lead
2 weeks ago
About Gregory Distribution
We are a leading provider of logistics and transportation solutions, committed to delivering exceptional service and value to our clients.
The Role: Contracts & Operations Lead
As a Contracts & Operations Lead, you will play a pivotal role in managing key client relationships and overseeing the day-to-day operations of our specialist transport division. This is a challenging and rewarding opportunity for an experienced professional with a proven track record in contract management, operational excellence, and customer service.
Key Responsibilities:
- Develop and nurture strong partnerships with key decision-makers at our valued clients within the oil and gas and scrap metal industries.
- Act as the primary point of contact for assigned clients, ensuring their needs are met and expectations exceeded.
- Negotiate and manage contracts, ensuring favorable terms and conditions for both parties.
- Oversee the operational performance of our specialist transport teams, optimizing efficiency and service delivery.
- Monitor key performance indicators (KPIs) and implement strategies to enhance operational effectiveness.
- Identify opportunities for process improvement and cost reduction within the operations team.
- Collaborate effectively with internal stakeholders, including sales, finance, and human resources, to ensure seamless operations.
Skills & Experience:
- Proven experience in contract management and negotiation within a transportation or logistics environment.
- Strong understanding of operational processes and best practices in the transport industry.
- Excellent communication, interpersonal, and presentation skills.
- Ability to build and maintain strong relationships with clients and stakeholders.
- Analytical and problem-solving skills with a focus on continuous improvement.
- Proficiency in Microsoft Office Suite and relevant operational software.
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