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Sales Operations Specialist

2 months ago

London, Greater London, United Kingdom Aston Carter Full time
Job Description

Aston Carter, a leading global technology firm, is seeking a Sales Operations Coordinator. This position offers the flexibility of being fully remote within the UK.

Key Responsibilities:

  • Oversee the execution of communication strategies for partnership programs, including onboarding processes, marketing development funds (MDF), and incentive payouts.
  • Handle support inquiries and escalations from partners, ensuring timely and effective resolution of issues.
  • Facilitate and organize regular communications with partners, encompassing surveys, marketing updates, product information, and research requests.
  • Collaborate with Engineering and Product teams to troubleshoot and resolve technical challenges faced by partners.
  • Serve as the primary contact for partners regarding operational and sales-related inquiries.
  • Enhance the partner experience through prompt follow-ups, consistent communication, and visibility within the organization, acting as a champion for partners.

Qualifications:

  • Ability to work autonomously while managing operational tasks.
  • Experience in engaging with cross-functional teams to facilitate task completion.
  • Background in consulting, strategic partnerships, account management, or project management.
  • Strong communication skills with a proven ability to convey insights to diverse audiences, including senior management.
  • Passionate about problem-solving and thoroughly investigating issues.
  • Self-motivated with a history of taking initiative.
  • Experience in cross-functional collaboration and prioritizing responsibilities for multiple stakeholders.

Essential Skills:

  • Sales proficiency
  • Operational expertise
  • Operations analysis
  • Salesforce CRM knowledge
  • Analytical capabilities
  • Administrative competencies

Employee Value Proposition:

Join a global organization with the opportunity for remote work.