Lead Operations Strategist
4 weeks ago
Contract Type:
Fulltime, Permanent
Role Overview:
The Lead Operations Strategist will manage the comprehensive lifecycle of products, ensuring excellence and cost-effectiveness throughout each phase. This position requires collaboration across various business sectors to provide an optimal customer experience for every product.
Project Leadership:
Directing cross-departmental teams, orchestrating timelines, and evaluating workloads to ensure timely product delivery, adherence to budget constraints, and achievement of objectives.
Performance Evaluation:
Establishing and assessing workload timelines, while tracking performance against key performance indicators (KPIs) and objectives to guarantee quality and punctual delivery.
Quality Control:
Overseeing and assessing operations to uphold superior quality standards, ensuring products conform to specifications and are appropriately presented and packaged.
Process and Equipment Oversight:
Guaranteeing effective quality processes, suitable equipment, and a conducive environment for high-quality service production.
Collaborating with both internal and external partners to enhance the delivery and performance of each product.
Coordinating, organizing, and planning all management activities to foster a 'Right First Time' culture.
Systems Optimization:
Ensuring that IT and inventory systems/processes operate efficiently and effectively.
Recruitment and Compliance:
Ensuring that all hiring and employment practices align with company protocols and comply with current labor regulations.
Employee Performance Management:
Conducting performance evaluations and annual reviews.
Personnel Performance Oversight:
Reviewing and addressing employee performance, maintaining accurate records in accordance with company policies.
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