Customer Service Consultant
4 weeks ago
Company: WeRecruit Auto Ltd
Type: Permanent, Full Time
Working Hours: Monday to Friday 8am - 5:30pm, with 1 in 3 Saturdays from 8am - 12pm.
Salary: Competitive
We are seeking a dedicated and customer-oriented Customer Service Consultant to join our thriving automotive team. This role is essential in ensuring that our clients receive exceptional service and support throughout their experience.
Key Responsibilities:- Welcome customers into the service area and assist them with their inquiries.
- Review and process documentation related to vehicle maintenance and repairs.
- Collaborate with workshop technicians to ensure accurate communication regarding vehicle work.
- Coordinate the logistics of vehicle collection and delivery.
- Handle payment transactions efficiently.
- Proven experience in a customer-facing role, preferably within the automotive sector.
- Strong communication skills, both verbal and written.
- Proficient in computer systems and software.
This position is ideal for individuals who are passionate about delivering high-quality customer service and have a background in the automotive industry. If you possess the necessary skills and experience, we encourage you to consider this opportunity to advance your career in a supportive and dynamic environment.
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