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Customer Service Specialist
2 months ago
Overview:
An exciting opportunity awaits within the Aftersales Team at Lookers. As a Service Advisor, you will be instrumental in scheduling MOTs, services, and repair tasks for our clientele. Become a part of a vibrant team where you can enhance your professional skills.
Key Responsibilities:
- Manage appointment scheduling and engage with customers regarding their vehicles
- Provide guidance on warranty entitlements and suggest additional components
- Keep comprehensive customer records and offer updates on service status
- Address customer queries in person, via telephone, and through online platforms
Candidate Profile:
We seek individuals who possess a true enthusiasm for delivering outstanding customer service. Excellent communication abilities and the capacity to operate both autonomously and collaboratively are crucial. Previous experience in a comparable position within the automotive sector is advantageous.