Customer Service Representative

3 weeks ago


Aylesbury, Buckinghamshire, United Kingdom Meridian Business Support Full time
Customer Service Advisor Job Description

Meridian Business Support is seeking a skilled Customer Service Advisor to join our client's Customer Service Team. As a key member of the team, you will be responsible for managing incoming calls and emails from branches and customers, ensuring timely and efficient resolution of issues.

Key Responsibilities:
  • Manage customer inquiries via telephone and email, providing professional and courteous service
  • Administer proactive changes to inbox's, uploads, and preparation of documentation
  • Track updates through process and ensure customers are kept up to date with delivery times
  • Operate highly efficient and effective systems and processes
  • Collaborate with the deliveries and management team on a regular basis
Requirements:
  • Experience in a customer-focused role
  • Excellent inbox and enquiry management skills
  • Ability to handle multiple tasks and priorities
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment

Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Business for this vacancy. If you are a motivated and customer-focused individual, please apply online today.



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