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Customer Service Specialist

2 months ago

Aylesbury, Buckinghamshire, United Kingdom Lookers Full time

Overview:

An exciting opportunity has arisen within the Aftersales Division at Lookers. As a Service Advisor, you will be instrumental in scheduling MOTs, maintenance services, and repair tasks for our clientele. Become part of a vibrant team where you can enhance your expertise and career prospects.

Key Responsibilities:

  • Manage service appointments and engage with customers regarding their vehicles
  • Provide guidance on warranty options and suggest additional components
  • Keep comprehensive customer records and offer updates on service status
  • Address customer inquiries through various communication channels

Candidate Profile:

We seek individuals who possess a true enthusiasm for delivering outstanding customer experiences. Excellent communication abilities and the capacity to operate both autonomously and collaboratively are crucial. Previous experience in a comparable position within the automotive sector is advantageous.