Customer Service Consultant
4 weeks ago
- Location: Aylesbury
- Base Salary: £28,000
- Potential Earnings: £36,000
- Work Schedule: Monday to Friday
- Benefits: Comprehensive Package
KPI People Ltd is seeking a skilled Customer Service Consultant to enhance our dynamic aftersales team. The ideal candidate will possess a strong background in customer service within the automotive sector, ensuring a seamless experience for our clientele.
Key Responsibilities:
As a Customer Service Consultant, your duties will encompass:
- Welcoming and assisting customers upon arrival.
- Accurate processing of vehicle service documentation.
- Providing quotes and promoting service plans.
- Upholding exceptional customer service standards consistently.
Qualifications:
Essential:
- Minimum of 12 months experience in a customer service role within the automotive industry.
- Valid UK Driving Licence.
Desirable:
- Experience in a franchised dealership environment.
- Familiarity with Kerridge or Pinnacle systems.
Compensation and Benefits:
- Competitive base salary of £28,000.
- On-target earnings of £36,000.
- 5-day work week, with no weekend shifts.
- Attractive benefits package.
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