Customer Service Consultant

4 weeks ago


Aylesbury, Buckinghamshire, United Kingdom KPI People Ltd Full time £28,000
Position: Customer Service Consultant
  • Location: Aylesbury
  • Base Salary: £28,000
  • Potential Earnings: £36,000
  • Work Schedule: Monday to Friday
  • Benefits: Comprehensive Package
Overview:
KPI People Ltd is seeking a skilled Customer Service Consultant to enhance our dynamic aftersales team. The ideal candidate will possess a strong background in customer service within the automotive sector, ensuring a seamless experience for our clientele.

Key Responsibilities:
As a Customer Service Consultant, your duties will encompass:
  • Welcoming and assisting customers upon arrival.
  • Accurate processing of vehicle service documentation.
  • Providing quotes and promoting service plans.
  • Upholding exceptional customer service standards consistently.

Qualifications:
Essential:
- Minimum of 12 months experience in a customer service role within the automotive industry.
- Valid UK Driving Licence.

Desirable:
- Experience in a franchised dealership environment.
- Familiarity with Kerridge or Pinnacle systems.

Compensation and Benefits:
- Competitive base salary of £28,000.
- On-target earnings of £36,000.
- 5-day work week, with no weekend shifts.
- Attractive benefits package.

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