IT Infrastructure Specialist
2 months ago
Role: IT Infrastructure Specialist
We are seeking a skilled IT Infrastructure Specialist to join our team at Digital Waffle, a leading provider of innovative technology solutions. As a key member of our IT department, you will be responsible for providing advanced technical support for escalated incidents and service requests.
Key Responsibilities
- Provide expert-level technical support for complex infrastructure issues, ensuring optimal performance and reliability.
- Troubleshoot and resolve technical challenges in collaboration with other IT teams.
- Administer and optimize our SQL estate, ensuring databases are secure, performant, and scalable.
- Implement backup and recovery strategies to safeguard critical data.
- Stay up-to-date with SQL Server updates and best practices.
- Oversee the configuration, customization, and maintenance of our SharePoint environment.
- Collaborate with business stakeholders to understand requirements and implement effective SharePoint solutions.
- Manage and optimize our presence on Azure, ensuring efficient utilization of cloud resources.
- Implement and support Azure infrastructure components, adhering to best practices for scalability, security, and availability.
- Design, implement, and maintain Single Sign-On solutions for seamless user authentication.
- Manage identity and access management processes, ensuring compliance with security policies.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Proven experience in 3rd line support and managing complex IT infrastructures.
- Expertise in SQL Server administration and optimization.
- Hands-on experience with SharePoint configuration and administration.
- In-depth knowledge of Azure Cloud Services.
- Familiarity with Single Sign-On (SSO) solutions and identity management best practices.
- Relevant certifications (e.g., MCSE, MCSA, Azure certifications) will be advantageous.
Skills And Attributes
- Strong problem-solving and troubleshooting skills.
- Excellent communication and collaboration abilities.
- Proactive mindset with a commitment to continuous learning.
- Ability to work well under pressure and meet deadlines.
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