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IT Infrastructure Specialist

1 month ago

Birmingham, Birmingham, United Kingdom Digital Waffle Full time

Role: IT Infrastructure Specialist
Salary: up to £65k DOE
Location: Coventry

We are seeking a skilled IT Infrastructure Specialist to leverage cutting-edge technology and drive innovation at Digital Waffle. As we continue to expand our operations, we are looking for a talented and experienced IT Infrastructure Specialist to join the team. This role will focus predominantly on 3rd-line support while also providing expertise in managing our SQL estate, SharePoint estate, Azure Cloud Services, Single Sign-On (SSO), and identity management.

Key Responsibilities

  • Provide advanced technical support for escalated incidents and service requests
  • Troubleshoot complex infrastructure issues to ensure optimal performance and reliability
  • Collaborate with other IT teams to resolve cross-functional technical challenges
  • Administer and optimize the firm's SQL estate, ensuring databases are secure, performant, and scalable
  • Implement backup and recovery strategies to safeguard critical data
  • Stay abreast of SQL Server updates and best practices
  • Oversee the firm's SharePoint environment, including configuration, customization, and maintenance
  • Collaborate with business stakeholders to understand requirements and implement effective SharePoint solutions
  • Manage and optimize the firm's presence on Azure, ensuring efficient utilization of cloud resources
  • Implement and support Azure infrastructure components, adhering to best practices for scalability, security, and availability
  • Design, implement, and maintain Single Sign-On solutions for seamless user authentication
  • Manage identity and access management processes, ensuring compliance with security policies

Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Proven experience in 3rd line support and managing complex IT infrastructures
  • Expertise in SQL Server administration and optimization
  • Hands-on experience with SharePoint configuration and administration
  • In-depth knowledge of Azure Cloud Services
  • Familiarity with Single Sign-On (SSO) solutions and identity management best practices
  • Relevant certifications (e.g., MCSE, MCSA, Azure certifications) will be advantageous

Skills and Attributes

  • Strong problem-solving and troubleshooting skills
  • Excellent communication and collaboration abilities
  • Proactive mindset with a commitment to continuous learning
  • Ability to work well under pressure and meet deadlines

We are looking for a skilled IT professional with a passion for infrastructure engineering and a desire to contribute to the success of Digital Waffle.