IT Infrastructure Specialist

2 months ago


Birmingham, Birmingham, United Kingdom Digital Waffle Full time

Job Title: IT Infrastructure Specialist

Company: Digital Waffle

Location: Hybrid

Salary: £45,000 - £50,000 + Excellent Benefits

About the Role:

We are seeking a highly skilled IT Infrastructure Specialist to join our team at Digital Waffle. As an IT Infrastructure Specialist, you will play a key role in driving our client's cutting-edge initiatives forward.

Key Responsibilities:

  • Provide technical expertise and consultancy services for all core infrastructure, including virtualization, networking, servers, Active Directory, Azure/M365, backup, firewalls, storage, Wi-Fi, access control, and mobile devices.
  • Manage and develop IT business systems, ensuring seamless integration and optimal performance.
  • Provide 3rd line technical support to the helpdesk and act as a point of escalation for 1st/2nd line engineers.
  • Mentor junior engineers in the team, sharing knowledge and expertise to drive growth and development.
  • Collaborate with the Head of IT and senior IT team to review and implement IT strategies, projects, and technical architectures.

Requirements:

  • Strong experience managing Azure AD/M365 environments, including AAD, InTune, Exchange, Teams, SharePoint, and other related technologies.
  • Management of enterprise virtualization platforms, including installation, configuration, and maintenance.
  • Installation and management of enterprise firewalls, ensuring secure and compliant network environments.
  • CCNA/CCNP or equivalent qualification in networking, demonstrating expertise in network design, implementation, and management.
  • Proven experience as a 3rd Line IT Engineer, with a minimum of 3-5 years of experience in a similar role.

What We Offer:

At Digital Waffle, we offer a dynamic and supportive work environment, with opportunities for growth and development. We are committed to providing our employees with the tools, training, and resources needed to succeed in their roles.



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