2nd Line Technical Support Specialist
2 hours ago
Are you a skilled 2nd Line Support Engineer looking for a new challenge? We have an exciting opportunity for a talented individual to join our team at InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment.
About the RoleWe are seeking a highly motivated and experienced 2nd Line Support Engineer to join our busy Service Desk. As a 2nd Line Support Engineer, you will be responsible for delivering post-project support to all customers, acting as an escalation point for Helpdesk Analysts and Apprentices, and diagnosing a wide range of issues from user desktop environments to server applications.
Key Responsibilities- Proven 2nd Line Support Experience
- Microsoft 365 Suite
- Delivering post-project support to all customers
- Acting as an escalation point for Helpdesk Analysts and Apprentices
- Diagnosing a wide range of issues from user desktop environments to server applications
We offer a competitive daily rate of £140-£165 and a hybrid working arrangement in Newcastle. This is a rolling contract for 3 months, with the possibility of extension.
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