Overnight Operations Supervisor
3 weeks ago
The Overnight Operations Supervisor is tasked with ensuring the efficient management of all operational facets during the night shift, as outlined below.
Primary Responsibilities:
- Guaranteeing complete order fulfillment in accordance with critical dispatch timelines.
- Overseeing the night loading and transportation operations, collaborating closely with the Transport Manager.
- Aiming to meet Key Performance Indicators (KPIs) established in conjunction with the General Manager and Operations Director.
- Managing and adhering to budgetary targets related to staffing costs and personnel numbers.
- Supervising and directing all production activities conducted during the night shift.
- Coordinating with the Technical department for operational support.
- Fostering the development and enhancement of staff skill sets.
- Presenting reports at weekly management meetings regarding the performance of night shift operations.
- Overseeing the night input clerks and maintaining direct communication with the Sales Office Support Manager.
- Engaging with customers through telephone interactions.
- Administering holiday shift schedules in line with company policies, ensuring adequate coverage.
- Collaborating with HR on timekeeping and attendance issues, while adhering to the Company Absence Procedure & Policy, as well as Discipline and Grievance protocols.
We encourage applications for this Overnight Operations Supervisor position from individuals with expertise in operations, production, packaging, leadership, training, coaching, time management, HR practices, KPIs, and reporting, or those with experience as an Assistant Manager, Operations Manager, Factory Manager, Production Manager, or Supervisor.
Employee Benefits- Discounted employee purchases
- 20 days of annual leave plus public holidays
- Employee of the Month incentive
- On-site parking facilities
This position requires working hours from Monday to Friday, from 20:00 to 06:00.
Flexibility in working hours may be necessary to accommodate business requirements.
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