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Operations Manager

2 months ago

Irlam, Salford, United Kingdom Birtwistles Food Group Full time
About the Role

The purpose of this Night Shift Operations Manager role is to ensure the smooth running of all aspects of operations on the night shift, as detailed below.

Key responsibilities include:

  • Ensuring full order completion in line with critical time dispatches
  • Responsible for the night loading and trunking operation, liaising with the Transport Manager
  • Meeting KPI targets both agreed upon and set with the General manager and Operations Director
  • Working with and delivering agreed budget targets for staff costs and head counts
  • Managing and controlling all aspects of production work carried out on the night shift
  • Liaising with the Technical department
  • Working on developing and improving the skill levels of all staff
  • Reporting to weekly management meetings on all aspects of the night shift operations performance
  • Overseeing the night input clerks, liaising directly with the Sales Office Support Manager
  • Interacting with our customers through telephone communications
  • Administrating holiday shift patterns in accordance with company policy, ensuring all necessary cover is in place
  • Liaising with HR regarding timekeeping and absences and complying with the Company Absence Procedure & Policy, Discipline and Grievance.

We welcome applications from candidates with skills in operations, production, packing, leadership, training, coaching, time management, HR, KPIs, and reporting, or as an Assistant Manager, Operations Manager, Factory Manager, Production Manager, or Supervisor.

Key Skills and Qualifications
  • Strong leadership and management skills
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and meet deadlines
  • Strong analytical and problem-solving skills
  • Experience in a production or operations environment
  • Knowledge of KPIs and performance metrics
  • Ability to work effectively in a team environment
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career development and growth
  • Collaborative and dynamic work environment
  • Discounted staff sales
  • 20 days holiday plus bank holidays
  • Employee of the Month bonus
  • On-site car parking
Working Arrangements

Working hours are Monday to Friday, 20:00 - 06:00.

The role will require some flexibility in the working hours to meet the needs of the business.